Staff Solutions Architect, New Logo - East
Temporal Technologies · United States
- Hybrid
- Full-time
- $275,000 / year
- United States
Job highlights
- Lead technical sales for new clients in Eastern region.
- Guide prospects on Temporal platform suitability.
- Position Temporal against competitors technically.
- Develop customer engineering organizations.
- Own technical relationships with decision-makers.
About the role
About Us
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.
Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.
Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!
Summary
The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the New Logo team, with a focus on the Eastern region. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
What You'll Do
- Help prospects understand if their application is suitable for Temporal
- Help customers & prospects understand the technical benefits and drawbacks of the Temporal platform and cloud service
- Position Temporal successfully against alternative technologies or technical patterns
- Create the conditions in customer engineering organizations that allow them to expand the number of production applications using Temporal
- Partner with Account Executives to develop and execute an overall account plan
- Own the relationship with customer technical decision-makers in evaluating and operating temporal applications.
- Travel expected to be 25-50%
What You'll Bring
- Excellent technical communication skills (presenting, whiteboarding, writing)
- Comfortable discussing distributed system technologies, design decisions, and best practices
- Able to construct application prototypes and follow through with design, development, build, and deployment guidance using one of Temporal’s supported languages (Java, Golang, Typescript, Python, PHP)
- Conversant in topics related to operating applications in production, such as security, reliability, performance, cost management, and operations
- Can offer helpful advice and good arguments to customers on architectural topics like application patterns and platform architectures
- Comfortable working with at least one of the major cloud providers and using the various services commonly employed for application development & production
- Serve as a technical advisor to Sales Account Executives - can help identify good/poor fit use cases, assist with scoping and sizing of opportunities, and anticipate where customer technical choices will work for or against Temporal
Nice to Haves
- Likes to learn new technical topics, often directly from Engineering
- Can come up to speed without any sales-specific training (i.e., from docs, videos & conversations)
- Partners well with engineers working at customer organizations
- Serves as a good technical coach: likes to find ways to make others look smart
Compensation
The estimated pay range for this role is $250,000 - $300,000. This is a base salary and variable role with a 70/30 split. Additionally, this role is eligible to participate in Temporal's equity plan.
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
U.S. Benefits
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
- Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
Additional Perks
- $3,600 / Year Work from Home Meals
- $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
Equal Opportunity Employer Statement
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
We are not working with external recruitment agencies, thanks.
Key skills/competency
- Staff Solutions Architect
- New Logo Sales
- Cloud Solutions Architecture
- Distributed Systems
- Technical Communication
- Pre-Sales Engineering
- Application Development
- Cloud Providers
- Enterprise Software
- Customer Relationship Management
Skills & topics
- Staff Solutions Architect
- Solutions Architect
- Technical Sales
- Pre-Sales Engineer
- Cloud Solutions
- Distributed Systems
- Java
- Golang
- Typescript
- Python
How to get hired
- Tailor your resume: Highlight experience with distributed systems, cloud platforms, and technical communication, aligning with the Staff Solutions Architect role.
- Craft a compelling cover letter: Emphasize your passion for developer experience and open-source software, directly addressing Temporal's mission and values.
- Prepare for technical interviews: Be ready to discuss distributed system design, best practices, and demonstrate your ability to prototype using Temporal's supported languages.
- Showcase communication skills: Practice explaining complex technical concepts clearly through whiteboarding and presentations, as required for a customer-facing role.
- Research Temporal's culture: Understand their values (curiosity, drive, collaboration) to articulate how you'd fit into their team and contribute to their growth.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the typical career path for a Staff Solutions Architect at Temporal?
- While specific paths vary, a Staff Solutions Architect at Temporal often progresses by deepening expertise in distributed systems and cloud architecture, potentially moving into lead architect roles, management, or specializing in specific industry verticals. The focus is on technical leadership and customer impact.
- How does Temporal support professional development for its Solutions Architects?
- Temporal heavily invests in employee growth through various perks. This includes budgets for professional enrichment, learning and development opportunities, access to online courses, and professional memberships. The company also encourages learning directly from engineering teams.
- What does the 'New Logo - East' focus mean for a Solutions Architect?
- This designation means you will be primarily engaging with prospective clients who have not previously used Temporal's services within the Eastern geographical region. Your role will be crucial in introducing Temporal and demonstrating its value to these new customers.
- How is the compensation structured for the Staff Solutions Architect role at Temporal?
- The compensation includes a base salary and a variable component with a 70/30 split (70% base, 30% variable/commission). The role is also eligible for Temporal's equity plan, offering further potential financial rewards.
- What kind of technical challenges can I expect as a Solutions Architect at Temporal?
- You'll tackle challenges related to helping customers understand and adopt a complex distributed system, positioning Temporal against competing solutions, and advising on production-readiness aspects like scalability, reliability, and security for their applications.
- Does Temporal require specific experience with open-source projects for this role?
- While not explicitly stated as a requirement, Temporal itself is an open-source project. A strong understanding of and passion for open-source software and communities is highly valued and will be beneficial for this role.
- What is the expected travel percentage for the Staff Solutions Architect position?
- The job description indicates that travel is expected to be between 25-50%. This travel is for engaging with prospects and customers, attending company events, and team offsites.