Coordinator, Advancement Engagement

Coordinator, Advancement Engagement at Temple University

Temple University's Institutional Advancement Department is searching for a Coordinator, Advancement Engagement!

Become a part of the Temple family and you will have access to the following:

• Full medical, dental, vision coverage
• Paid time off
• 12 Paid Holidays
• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
• A generous retirement plan and so much more!

Salary Range: $35,600-$50,000

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

Reporting to the AVP Advancement Engagement, the Coordinator, Advancement Engagement, will provide a high level of organizational and operational support to the Advancement Engagement team, with an emphasis on delivering an exemplary customer service experience for all constituents. This person will serve as the first point of contact for Temple Alumni and visitors by providing front welcome desk support within the Institutional Advancement suite. As part of managing this desk, the Coordinator will not only provide in person support to constituents but also be responsible for monitoring the alumni email account, field incoming phone calls to the Alumni Relations phone line, and overseeing the alumni benefits programs, including but not limited Alumni Card request and Alumni License Plate requests. The Coordinator will be responsible for ensuring coverage of front desk in their absence.

The Coordinator will provide unit and project support for Advancement Engagement by updating alumni information within department systems, running and generating reports both regularly and as needed, and providing individual department support on an as needed basis. In addition, the Coordinator will provide limited administrative support to the department leadership, including scheduling/coordinator internal and external meetings, expense reports, and submitting donor and alumni contact reports.

Performs other duties as assigned.

Job Details

This position requires the following background checks: Will have access or control over financial transactions for the university or have access to Personally Identifiable Information (PII). This position is 100% ON-SITE. Must be able to work extended hours and weekends.

Required Education And Experience

• Bachelor's degree.
• At least two years of directly related experience.
• An equivalent combination of education and experience may be considered.

Preferred Education And Experience

• Experience using fundraising databases and calendaring/organizational tools.

Required Skills And Abilities

• Excellent written and verbal skills.
• Proficient in MS Office suite and fundraising databases.
• Excellent organization skills and ability to keep multiple projects moving forward simultaneously.
• Ability to perform special projects with minimal supervision.
• Ability to establish and maintain operational systems and procedures and ensure adherence to the same.
• Ability to adapt and work effectively within a variety of situations and with a diverse group of individuals.
• Results-oriented, facts-driven, with high energy and drive, a positive attitude and excellent listening and communications skills.

Key skills/competency

• Customer Service
• Administrative Support
• Alumni Relations
• Database Management
• Report Generation
• Organizational Skills
• Microsoft Office Suite
• Meeting Coordination
• Financial Transactions
• Constituent Engagement