Senior Business Analyst
TELUS · Toronto, ON
- Hybrid
- Full-time
- CA$95,000 / year
- Toronto, ON
Job highlights
- Influence digital health innovation and patient care.
- Ensure privacy, security, and ethical standards.
- Collaborate on privacy impact assessments.
- Develop privacy tools and best practices.
- Champion TELUS Trust model in healthcare.
About the role
About the Role
Help us revolutionize patient care while protecting privacy. The TELUS Office of the Chief Data and Trust Officer provides world-class, innovative privacy solutions to teams across the organization. It advances our commitment to digital health technologies, demonstrating that we respect customers and their privacy through transparent, rigorous, and ethical practices.
Our team members pride themselves on being forward-thinking thought leaders, strategic business partners, and experts in privacy and data governance. We are looking for a passionate individual with a deep desire to transform healthcare delivery in Canada.
What We'll Accomplish Together
As a Digital Health Privacy Advisor, you will influence TELUS's health sector innovation efforts. Your ability to provide analysis and advice, combined with a strong interest in privacy, will meet TELUS Health's data and privacy needs. You will ensure all initiatives adhere to our rigorous privacy, security, and ethical standards. You will collaborate with and guide the business on privacy and data matters in a way that aligns with TELUS's commitment to prioritizing customers and their privacy.
You will also be an integral part of the TELUS Health Privacy team, participating in privacy impact assessments. You will create initiative directories and tools, and provide advice within a healthcare context. You will ensure TELUS Health can implement best practices and innovative privacy solutions to earn customer trust. You will champion the TELUS Trust model as a fundamental driver of all our data, privacy, and innovation decisions, given the essential role trust plays in TELUS's mission.
This offer will be in effect until approximately December 1, 2027.
Your Tasks
Qualifications
Your Qualifications
- 3 to 5 years of relevant experience in analyst, consulting, or planning roles.
- Advanced analytical and problem-solving skills, with the ability to conceptualize, research, analyze, and present relevant information.
- Experience reviewing and analyzing legislative and regulatory requirements globally.
- Experience with digital health systems such as Electronic Health Records and Clinical Information Systems.
- Experience in vendor and third-party risk management.
- Demonstrated understanding of privacy best practices.
- Excellent interpersonal and customer relationship skills.
- A desire to engage and inform people internally and externally.
- Ability to protect the TELUS brand and demonstrate a drive to assess major impacts and mitigate risks effectively.
- Ability to tackle challenges with creative solutions.
- Adaptability in a demanding and dynamic environment.
- Post-secondary degree in a relevant field.
- IAPP certification (or a desire to obtain one within 6 months).
Assets
- Knowledge of provincial health information legislation.
- University degree in Health Sciences or Computer Science.
- Experience in the health IT sector.
- Knowledge of the software development lifecycle.
- Project management experience is an asset.
- Bilingualism (English and French) is an asset for this role.
Advanced English proficiency is required, as you will interact primarily in English with external parties (e.g., clients, vendors, or external partners), internal parties (e.g., colleagues or stakeholders), and work within an English IT environment for tasks related to this role, which has an international scope.
Key skills/competency
- Privacy Advisor
- Digital Health
- Data Governance
- Risk Management
- Regulatory Analysis
- Healthcare Systems
- Problem-Solving
- Stakeholder Engagement
- Client Relations
- IAPP Certification
Skills & topics
- Senior Business Analyst
- Digital Health
- Privacy Advisor
- Data Governance
- Healthcare IT
- Regulatory Compliance
- Risk Management
- Patient Care
- Problem Solving
- Stakeholder Management
- EHR Systems
- IAPP
- TELUS
- Canada
How to get hired
- Tailor your resume: Highlight experience in privacy, digital health, and regulatory analysis.
- Showcase your skills: Emphasize analytical, problem-solving, and stakeholder engagement abilities.
- Demonstrate understanding: Articulate your knowledge of privacy best practices and healthcare systems.
- Prepare for interviews: Be ready to discuss your experience with risk management and creative problem-solving.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Senior Business Analyst Digital Health Privacy role at TELUS?
- The Senior Business Analyst Digital Health Privacy role at TELUS focuses on revolutionizing patient care through innovative digital health technologies while ensuring robust privacy, security, and ethical standards. You will influence innovation, guide the business on privacy matters, and champion the TELUS Trust model.
- What kind of experience is required for the Senior Business Analyst Digital Health Privacy position?
- The role requires 3-5 years of relevant experience in analyst, consulting, or planning functions. Key areas include advanced analytical and problem-solving skills, global legislative and regulatory analysis, experience with digital health systems (EHRs, CIS), and a demonstrated understanding of privacy best practices.
- Does TELUS require specific certifications for the Senior Business Analyst Digital Health Privacy role?
- A post-secondary degree in a relevant field is required. While not mandatory at application, a desire to obtain IAPP (International Association of Privacy Professionals) certification within 6 months is expected. IAPP certification is a significant asset.
- What is the importance of the TELUS Trust model in this role?
- The TELUS Trust model is fundamental. As a Senior Business Analyst Digital Health Privacy, you will champion this model as a core driver for all data, privacy, and innovation decisions, emphasizing customer prioritization and privacy protection in the healthcare sector.
- What level of English proficiency is needed for this Senior Business Analyst position at TELUS?
- Advanced English proficiency is required. This is due to frequent interaction in English with external parties (clients, vendors, partners), internal stakeholders, and working within an English IT environment for tasks that have an international scope.
- Are there any preferred qualifications for the Senior Business Analyst Digital Health Privacy role?
- Yes, preferred qualifications include knowledge of provincial health information legislation, a university degree in Health Sciences or Computer Science, experience in the health IT sector, knowledge of the software development lifecycle, and project management experience. Bilingualism in English and French is also an asset.
- What is the typical career progression for a Senior Business Analyst in Digital Health Privacy at TELUS?