Temporary Intake Coordinator
@ TELUS Digital

Hybrid
$52,000
Hybrid
Temporary
Posted 19 hours ago

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Job Details

Temporary Intake Coordinator at TELUS Digital

This is a temporary, full-time role based onsite in San Jose, CA. The Intake Coordinator interacts directly with participants upon arrival and is responsible for participant intake, reporting to the Site Manager. Training is provided before data collection begins.

Responsibilities

  • Welcome participants and provide orientation.
  • Instruct and support participants during their visit.
  • Track participant appointments and data using Google Sheet/Excel.
  • Address logistic challenges and report issues to management.
  • Coordinate project activities and cooperate with team members.

Minimum Qualifications

  • 1-2 years customer service experience in food, retail, or hospitality.
  • Familiarity with iOS and macOS.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.

Equal Opportunity

TELUS Digital is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications, merits, competence, and performance.

Key skills/competency

  • Customer Service
  • Data Tracking
  • Communication
  • Organization
  • Team Coordination
  • Problem Solving
  • Excel
  • iOS
  • macOS
  • Onsite Management

How to Get Hired at TELUS Digital

🎯 Tips for Getting Hired

  • Review TELUS Digital's culture: Understand their mission and values.
  • Customize your resume: Highlight customer service and data skills.
  • Showcase relevant experience: Emphasize retail or hospitality background.
  • Research onsite role requirements: Include technical and communication skills.

📝 Interview Preparation Advice

Technical Preparation

Practice Google Sheets and Excel functions.
Review iOS and macOS navigation basics.
Familiarize with data entry procedures.
Test spreadsheet tracking techniques.

Behavioral Questions

Describe a challenging customer interaction.
Share teamwork experience in fast-paced environments.
Explain problem-solving during logistics challenges.
Discuss handling high-pressure situations.

Frequently Asked Questions