Software Delivery Manager
@ TELUS Digital

Hybrid
CA$120,000
Hybrid
Full Time
Posted 21 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXX****** @telus.com
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Job Details

Overview

Join TELUS Digital as a Software Delivery Manager at the heart of a major TELUS transformation program. In this role, you will lead software development projects ensuring timely delivery and budget compliance, serve as a representative for the development team, and communicate effectively with stakeholders, customers, and team members.

Responsibilities

  • Manage software development projects throughout all phases.
  • Represent the software development team to external parties.
  • Communicate with team members, customers, and stakeholders.
  • Demonstrate empathy and provide effective leadership.
  • Develop and execute a vision for the team.
  • Negotiate with external parties for favorable outcomes.
  • Ensure team commitments are met with strong operational skills.
  • Create a positive work environment without undue pressure.

Required Skills and Experience

  • 1+ years as a Software Delivery Manager.
  • Proven IT Project Management experience and project planning skills.
  • Experience in leading IT projects across various domains including Infrastructure, Transformation, and Application Development.
  • Hands-on experience with Microservices environments (AWS preferred, GCP/Azure).
  • Proficiency with Google Spreadsheets, analytical tools, and data modeling.
  • Strong analytical, consulting, negotiation, and problem-solving skills.
  • Experience maintaining project documents and processes.
  • Bachelor’s degree in Computer Science or related field, or equivalent experience.
  • Minimum of 2 years TELUS Digital experience and 1 year in current role.
  • Completion of TELUS Digital Central America | People Leader Fundamentals course.

Additional Information

Lead and deliver successful software development projects within a dynamic and growing team at TELUS Digital. TELUS Digital is part of TELUS International, a division of TELUS Corporation, one of Canada’s largest telecommunications service providers. The company is dedicated to customer experience innovation, agile thinking, and fostering a supportive, inclusive culture.

Key Skills/Competency

  • Software Delivery Manager
  • Project Management
  • Leadership
  • Digital Transformation
  • IT Project Management
  • Microservices
  • Negotiation
  • Operational Skills
  • Stakeholder Communication
  • Analytical Thinking
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How to Get Hired at TELUS Digital

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor your experience to delivery management details.
  • Research TELUS Digital: Understand company culture and transformation programs.
  • Highlight Leadership: Emphasize team management and negotiation skills.
  • Prepare for Interviews: Practice project management and technical scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review microservices architecture fundamentals.
Study AWS, GCP, or Azure services.
Practice IT project management scenarios.
Refresh spreadsheet data modeling techniques.

Behavioral Questions

Describe a challenging team negotiation.
Explain your leadership in conflict resolution.
Discuss managing deadlines under pressure.
Share an example of empathetic team support.

Frequently Asked Questions