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Learning & Development Specialist - Morocco
TELUS Digital
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Original Job Summary
Position Summary
The Learning & Development Specialist - Morocco is responsible for implementing and delivering leadership development programs designed to enhance team skills and increase leadership capability. Reporting to the Country Prime and collaborating with the Functional Lead for Leadership Development, this role involves needs analysis, design, development, implementation, and evaluation of both existing and new programs.
Key Responsibilities
- Project manage and facilitate global learning programs.
- Drive high levels of participation in leadership development initiatives.
- Implement quality, relevant, and business-focused learning through various training methods.
- Encourage intellectual dialogue using expert facilitation skills.
Additional Information
TELUS Digital, part of TELUS Corporation, is a leading global provider of contact center and business process outsourcing solutions. Our commitment to a diverse and inclusive workplace ensures hiring decisions are based solely on qualification, merit, competency, and performance.
Key skills/competency
- Leadership Development
- Training Delivery
- Program Management
- Needs Analysis
- Project Management
- Facilitation
- Evaluation
- Collaboration
- Instructional Design
- Communication
How to Get Hired at TELUS Digital
🎯 Tips for Getting Hired
- Customize your resume: Highlight leadership and training experience.
- Research TELUS Digital: Understand their global solutions and culture.
- Emphasize facilitation skills: Showcase project management abilities.
- Prepare for interviews: Practice scenario-based leadership questions.
📝 Interview Preparation Advice
Technical Preparation
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Review leadership program design techniques.
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Practice project management software tools.
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Study evaluation methods for training effectiveness.
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Enhance technical facilitation skills.
Behavioral Questions
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Describe a time you led a challenging training.
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Explain your conflict resolution in team settings.
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Discuss how you motivate disengaged team members.
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Share an example of successful project collaboration.