Senior Site Reliability Engineer, Security

About Teleport

We help companies stay secure while moving fast. Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path.

Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation.

Our Vision

Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.

Why Teleport

At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company.

Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future.

We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do.

About Us

Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and resiliency of critical infrastructure against human factors and/or compromise.

We are a fast-growing, well-funded Y-Combinator company. We value our craft, are strong supporters of work/life balance, and embrace a culture of humility, honesty, and transparency.

About This Job: Senior Site Reliability Engineer, Security

Teleport Cloud takes our traditionally open-source and enterprise access plane and provides a SaaS option for our customers to adopt.

As such, our team is building our production and software as a service infrastructure from scratch. We tackle the hard problems that allow our customers to trust us for secure and reliable access to their infrastructure. We are constantly investing in our security posture, whether by red-teaming, security audits, better tooling, audit, and more.

Excellent security is table stakes; a security breach can compromise our customers' infrastructure. We must also balance security with maintaining productivity and building a compelling product offering for our customers. If you're security-minded and live the production mindset, this role might be for you.

Responsibilities

• Re-engineer the core Teleport product to scale globally and optimize routing latency for teams distributed around the world
• Re-write portions of the core Teleport product to enable our goals for the cloud product
• Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night
• Work on automation to tackle and eliminate the highest toil activities
• Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more
• Investigate the outages and incidents our customers experience with our product
• Participate in the on-call rotation to ensure 24/7/365 system uptime.

Requirements

• Strong experience in Linux systems, networking, containers, and troubleshooting.
• Have solid Go and Kubernetes development experience, building automation, modifying controllers, and contributing to the product codebase.
• Operate and support the observability platform to maintain visibility and reliability.
• Own and operate the runtime of a secure, production distributed system.
• Intellectual curiosity and a willingness to master new technologies.
• As we are a startup, you should be comfortable changing the area of focus and working directly with customers.
• Transparency, honesty, and a no-ego mindset.
• Excellent communication skills.

Interview Process

We’ve designed a unique interview process that gives you the opportunity to learn about the company and collaborate with our engineering team on a project. Candidates who enjoy the process often stay with Teleport for a long time.

What To Expect Once You Apply

• Zoom meeting with a Teleport recruiter: You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
• Zoom meeting with the Hiring Manager: The Hiring Manager will walk you through the coding challenge and answer your questions.
• Coding challenge collaboration: The day after your meeting with the Hiring Manager, you join a Slack channel and submit a coding challenge in Go/Make/Helm using GitHub.

The Benefits

While many companies flaunt their benefits and perks to convince you to join their company, we believe your career is more important than that. That’s why we focus on making your day-to-day the best it can be while empowering you to achieve your goals and aspirations.

What does that mean?

• It means you’ll have the autonomy to make your own decisions and focus on what’s important to you and your role.
• It means having access to a senior team that supports you and wants to see you succeed.
• You’ll have a smart team you can learn from, collaborate with, and grow with.
• It means being able to make an impact and have a voice in the future of the feature, product or company direction. We don’t just leave you to focus on a niche. We allow you to spread your wings and take advantage of opportunities, challenging projects and exciting problems.
• It means removing the bureaucracy and red tape that stifles innovation while giving you access to all the information you need to build and take action more quickly.
• It means allowing you to have the career you’ve always wanted today, rather than having to “earn your stripes” and wait for the right moment. If you’re good enough, you’re good enough.

Additional Benefits

In addition to the career opportunities at Teleport, we offer a whole range of benefits that help you to maximize your future, including:

• Extensive health coverage
• Annual expense budget
• Rest & recovery policies that maximize leave and your ability to recharge
• Investment in your future with retirement savings plans
• Equity in a US $1.1-bn business
• Professional development opportunities

Do you have what it takes?

Get to use (and know) Teleport through our unique interview process

At Teleport, we do things a bit differently. And when we say we only hire top talent, we actually mean it. Because of this, our interview process is different too - and we’re proud of it. We let your work do the talking. We don’t go in for six rounds of interviews, live whiteboard or live-coding. We don’t hire people that can talk a good game. We only want the best. And for that, we need to see what you can do, in your own time, in your own way. For real.

But interviews are a two-way street. Through the project, you’ll get a real taste of life at Teleport, including:

• We’re flexible - you’ll have plenty of time to complete your project, if life gets in the way, that’s ok. We can - work around you.
• We give you autonomy - you’ll have the space and freedom to figure things out, make decisions, and problem-solve.
• We’re collaborative - Got questions? We have answers. You’ll have support from your team - the one you’ll be working with day in day out if you’re successful in getting the role.
• We progress careers - During the project, see how much you learn. That’s what working at Teleport is like. We like learning, on the job. All-the-time.
• We can move fast (if you can) - two weeks sound like a long time? No problem? Early submissions are fine, and we’ll keep the process moving.

Think you’ve got what it takes? We’d love to see it! Unconvinced? We can guarantee three things:

• It’ll challenge you.
• You'll learn a lot.
• If you love the process, you'll love working at Teleport.

Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.

Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at https://goteleport.com/legal/apply/job-applicant/

Key skills/competency

• Site Reliability Engineering
• Security Engineering
• Go Development
• Kubernetes Orchestration
• Linux Systems
• Networking
• Distributed Systems
• Observability
• Automation
• Incident Management