Service and Logistics Coordinator

@ Telechnics

About Telechnics

Telechnics is an Australian owned company that custom designs communication systems. We are seeking a dedicated, proactive and organized Service and Logistics Coordinator to join our team.

Role Overview

This role involves working in a team environment across multiple business areas. You will be responsible for processing incoming and outgoing orders, picking, packing and shipping orders with accuracy and efficiency, booking in service/repair work, coordinating all service work, assisting with stock takes and end-of-month reporting, answering phone calls and emails, liaising with customers, data entry, and providing administration support.

Key Responsibilities

• Process incoming and outgoing orders
• Pick, pack and ship orders accurately
• Book and coordinate all service/repair work
• Assist with stock takes and reporting
• Answer calls and handle customer communications
• Perform data entry and provide administrative support

Requirements

• Experience in a similar role
• High proficiency in Microsoft Office and Windows
• Ability to work under pressure and meet deadlines
• Excellent multi-tasking skills and attention to detail especially against ISO 9001:2015 standards
• Strong written and verbal communication skills
• Driver's license and own transport

Key Skills/Competency

• Order Processing
• Service Coordination
• Logistics
• Administration
• Data Entry
• Customer Communication
• Microsoft Office
• ISO Compliance
• Attention to Detail
• Teamwork