Lead Product Operations Manager – AI Enablement @ Teladoc Health
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Overview
Teladoc Health is a global, whole person care company dedicated to transforming the healthcare experience. As a Lead Product Operations Manager – AI Enablement, you will independently lead and deliver high-impact cross-functional initiatives that improve productivity and performance across the Product organization.
Role Summary
This senior-level individual contributor is responsible for driving excellence in tooling strategy, scalable training, and core product operations with a focus on AI enablement. You will implement AI-enabled workflows to deliver measurable improvements in efficiency, quality, or cost and design scalable training frameworks to boost adoption and performance across large product teams.
Key Responsibilities
- AI Enablement & Operational Efficiency: Lead end-to-end implementation of AI tools, drive adoption, monitor emerging trends, and develop business cases for scale.
- Tooling & Platform Management: Develop and own the tooling strategy, oversee tool selection and governance, and drive change management for broad adoption.
- Training Framework Ownership: Design, implement, and scale comprehensive training frameworks leveraging AI for personalized, measurable outcomes.
- Core Product Operations: Optimize product development lifecycle processes integrating AI-driven tools, data analysis, and cross-functional collaboration.
- Executive Alignment: Facilitate workshops, drive strategic decision-making, and act as a trusted advisor to senior product leaders.
Qualifications
Minimum 8+ years in AI operations, product operations, or product management with proven experience in leading AI enablement solutions. Proficiency with Jira, Confluence, Productboard and familiarity with AI ethical considerations, ML, NLP, and neural networks are essential.
Bonus Qualifications
Experience with Figma, Miro, Airtable, and background in health tech/B2B software is a plus.
Additional Details
The base salary range is $160,000 - $180,000 with eligibility for bonus and benefits. Applicants must be authorized to work in the United States without visa sponsorship.
Key skills/competency
AI enablement, product operations, tooling strategy, scalable training, automation, cross-functional, stakeholder management, data analysis, workflow optimization, executive alignment
How to Get Hired at Teladoc Health
🎯 Tips for Getting Hired
- Customize your resume: Highlight AI enablement and operational successes.
- Research Teladoc Health: Understand their healthcare and tech innovations.
- Emphasize relevant skills: Focus on product operations and training.
- Prepare for interviews: Practice strategic case study responses.