System Administrator

System Administrator at Technical Standards & Safety Authority (TSSA)

TSSA is a not-for-profit regulator focused on enhancing public safety across Ontario. With over 450 professionals, TSSA delivers safety oversight across multiple regulated sectors through technical expertise, compliance, and industry collaboration. Safety is central to TSSA's culture and operations, with every role contributing to keeping Ontarians safe through engagement, evidence, enforcement, and education. As a System Administrator within the IT team, you will be instrumental in maintaining the critical safety systems that ensure dependable and resilient technology for our teams and partners. Your contributions will involve driving continuous updates and smart optimizations to strengthen system security, playing a vital role in safeguarding communities across Ontario.

Your Key Contributions

• Support Infrastructure Operations: Maintain and support on-premises, virtual, network, and cloud infrastructure to ensure secure, stable, and reliable operations.
• Support System Performance & Security: Optimize system performance, security controls, and identity management through proactive monitoring, issue resolution, and remediation.
• Support Data Protection & Recovery: Manage backup solutions, disaster recovery processes, and IT asset records to protect organizational data and support system resiliency.
• Support Maintenance & Deployments: Coordinate system updates, maintenance activities, and hardware/software deployments while minimizing business disruption.
• Support Incident Response & Escalation: Provide escalation and on-call support to address urgent technical issues and maintain system availability.
• Support Documentation & Best Practices: Develop and maintain technical documentation, provide guidance, and promote IT best practices across internal teams.
• Support Collaboration & Vendor Management: Collaborate with internal stakeholders and external vendors to implement, review, and validate infrastructure solutions.

Your Qualifications & Key Strengths

• Education: Diploma in Information Technology, Computer Science, or related field (bachelor’s degree is preferred).
• Experience: 5 years' experience in system/network administration, with previous experience using VMware.
• Knowledge & Skills: Proficiency in Windows Server environments, VMware, Active Directory, Azure AD, and storage infrastructure.
• Ability to diagnose and resolve complex technical issues independently and under time constraints.
• Skilled in scheduling maintenance, organizing disaster recovery processes, and managing deployments.
• Strong ability to explain technical concepts to non-technical users and collaborate effectively with vendors and internal teams.
• Knowledge of accurate documentation and adherence to IT security and compliance standards.
• Ability to understand user needs and tailor solutions to operational requirements.

Extra Information That Matters

• Hiring Range Details: The hiring range for this role is $79,158 – $98,948 annually. Salary will vary based on candidate qualifications.
• Safety Culture: TSSA has earned the 5-Star Safety Cultures Award for three consecutive years (2022-2024).
• Equal Opportunity Employer: TSSA is committed to diversity and inclusion.
• Accommodation: TSSA offers accommodation for applicants with disabilities.

Key skills/competency

System Administrator, Infrastructure Operations, System Performance, Security Controls, Data Protection, Disaster Recovery, Incident Response, VMware, Windows Server, Active Directory