System Administrator
Technical Standards & Safety Authority (TSSA) · Toronto, ON
- On site
- Full-time
- CA$98,948 / year
- Toronto, ON
Job highlights
- Maintain critical safety systems infrastructure.
- Optimize system performance and security.
- Manage data protection and recovery.
- Coordinate system maintenance and deployments.
- Provide incident response and technical support.
About the role
System Administrator at Technical Standards & Safety Authority (TSSA)
TSSA is a not-for-profit regulator focused on enhancing public safety across Ontario. With over 450 professionals, TSSA delivers safety oversight across multiple regulated sectors through technical expertise, compliance, and industry collaboration. Safety is central to TSSA's culture and operations, with every role contributing to keeping Ontarians safe through engagement, evidence, enforcement, and education. As a System Administrator within the IT team, you will be instrumental in maintaining the critical safety systems that ensure dependable and resilient technology for our teams and partners. Your contributions will involve driving continuous updates and smart optimizations to strengthen system security, playing a vital role in safeguarding communities across Ontario.Your Key Contributions
- Support Infrastructure Operations: Maintain and support on-premises, virtual, network, and cloud infrastructure to ensure secure, stable, and reliable operations.
- Support System Performance & Security: Optimize system performance, security controls, and identity management through proactive monitoring, issue resolution, and remediation.
- Support Data Protection & Recovery: Manage backup solutions, disaster recovery processes, and IT asset records to protect organizational data and support system resiliency.
- Support Maintenance & Deployments: Coordinate system updates, maintenance activities, and hardware/software deployments while minimizing business disruption.
- Support Incident Response & Escalation: Provide escalation and on-call support to address urgent technical issues and maintain system availability.
- Support Documentation & Best Practices: Develop and maintain technical documentation, provide guidance, and promote IT best practices across internal teams.
- Support Collaboration & Vendor Management: Collaborate with internal stakeholders and external vendors to implement, review, and validate infrastructure solutions.
Your Qualifications & Key Strengths
- Education: Diploma in Information Technology, Computer Science, or related field (bachelor’s degree is preferred).
- Experience: 5 years' experience in system/network administration, with previous experience using VMware.
- Knowledge & Skills: Proficiency in Windows Server environments, VMware, Active Directory, Azure AD, and storage infrastructure.
- Ability to diagnose and resolve complex technical issues independently and under time constraints.
- Skilled in scheduling maintenance, organizing disaster recovery processes, and managing deployments.
- Strong ability to explain technical concepts to non-technical users and collaborate effectively with vendors and internal teams.
- Knowledge of accurate documentation and adherence to IT security and compliance standards.
- Ability to understand user needs and tailor solutions to operational requirements.
Extra Information That Matters
- Hiring Range Details: The hiring range for this role is $79,158 – $98,948 annually. Salary will vary based on candidate qualifications.
- Safety Culture: TSSA has earned the 5-Star Safety Cultures Award for three consecutive years (2022-2024).
- Equal Opportunity Employer: TSSA is committed to diversity and inclusion.
- Accommodation: TSSA offers accommodation for applicants with disabilities.
Key skills/competency
System Administrator, Infrastructure Operations, System Performance, Security Controls, Data Protection, Disaster Recovery, Incident Response, VMware, Windows Server, Active DirectorySkills & topics
- System Administrator
- IT Operations
- Network Administration
- Server Management
- Virtualization
- Cloud Infrastructure
- Cybersecurity
- Disaster Recovery
- IT Support
- Technical Documentation
How to get hired
- Tailor your resume: Highlight your 5+ years of system/network administration experience, VMware proficiency, and knowledge of Windows Server, Active Directory, and Azure AD.
- Showcase problem-solving skills: Emphasize your ability to diagnose and resolve complex technical issues independently and under pressure.
- Demonstrate collaboration: Provide examples of your experience explaining technical concepts to non-technical users and working with vendors.
- Research TSSA's mission: Understand their commitment to public safety and how your role contributes to it.
- Prepare for technical questions: Be ready to discuss your experience with infrastructure maintenance, security, and disaster recovery.
Technical preparation
Practice VMware and Windows Server administration.,Review Active Directory and Azure AD concepts.,Prepare for disaster recovery scenario questions.,Familiarize yourself with cloud infrastructure basics.
Behavioral questions
Describe a complex technical issue you resolved.,How do you explain tech to non-technical staff?,How do you manage multiple priorities under pressure?,Tell me about a time you collaborated with vendors.
Frequently asked questions
- What is the salary range for the System Administrator position at TSSA?
- The hiring range for the System Administrator role at TSSA is $79,158 to $98,948 annually. The final salary will depend on the candidate's qualifications and experience.
- What specific technical skills are most important for a System Administrator at TSSA?
- Key technical skills for this System Administrator role include proficiency in Windows Server environments, VMware, Active Directory, Azure AD, and storage infrastructure. Experience with infrastructure operations, system performance optimization, security controls, data protection, and disaster recovery are also crucial.
- Does TSSA offer remote work options for System Administrators?
- The job description does not explicitly state whether the System Administrator position is remote, hybrid, or on-site. However, it emphasizes maintaining on-premises, virtual, network, and cloud infrastructure, suggesting a strong on-site or hybrid component might be required.
- What is TSSA's commitment to diversity and inclusion for System Administrator applicants?
- TSSA is committed to diversity and inclusion and encourages all qualified applicants to apply. They strive to build and maintain collaborative, caring, and positive work environments. They also offer accommodation for applicants with disabilities.
- What is the required education and experience for the System Administrator role?
- A Diploma in Information Technology, Computer Science, or a related field is required, with a bachelor's degree being preferred. Candidates need at least 5 years of experience in system/network administration, including previous experience with VMware.
- How does TSSA use AI in its hiring process for System Administrator roles?
- TSSA uses AI to support the screening of pre-screening question responses for System Administrator applications. However, the hiring team endeavors to review all candidates' qualifications and experience, even if an application is flagged by the system.
- What does 'Support Infrastructure Operations' mean for a System Administrator at TSSA?
- For a System Administrator at TSSA, 'Support Infrastructure Operations' involves maintaining and supporting on-premises, virtual, network, and cloud infrastructure to ensure they operate securely, stably, and reliably.