Team Manager, Solution Engineering

@ TeamViewer

About TeamViewer

Join TeamViewer, the leader in remote connectivity software. We harness cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of over 1,500 employees spans continents, cultures, and disciplines, celebrating diversity and unique perspectives.

Role Overview

The Team Manager, Solution Engineering leads a high-performing, geographically distributed team of Solutions Engineers across the Americas. You will drive technical pre-sales excellence and strategic alignment with Sales and Business Leadership.

Key Responsibilities

• Manage project timelines, resource allocation and risk mitigation.
• Act as the liaison with Sales and Business Leaders.
• Collaborate with Product, Engineering, and Marketing teams.
• Drive adoption of value-based selling frameworks like MEDDPICC and Solution Selling.
• Monitor KPIs to ensure efficient and scalable operations.
• Represent the team in executive-level customer and partner meetings.
• Promote an inclusive, high-performance team culture with professional growth.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
• Minimum 2 years in a leadership or management role.
• Understanding of enterprise IT environments including endpoint management, remote connectivity, SaaS, and DEX platforms.
• Experience managing geographically distributed technical teams.
• Strong business acumen with excellent interpersonal and communication skills.
• Willingness to travel up to 30% as required.

Preferred Skills

• Experience with SaaS applications like RMM, ITSM, Asset Management, and Observability tools.
• Familiarity with digital employee experience (DEX) platforms and modern device management.
• Strong project management and organizational skills.
• A passion for technology and continuous learning.

What We Offer

• Remote work across the USA.
• Competitive compensation and flexible PTO.
• 401(k) with employer matching.
• Comprehensive health benefits including 100% employer-paid coverage.
• Up to 12 weeks of Parental Leave and robust insurance packages.
• Quarterly team events and companywide celebrations.
• Diverse, inclusive, and open work culture.

Key skills/competency

• Solution Engineering
• Team Management
• Pre-sales
• Project Management
• Enterprise IT
• SaaS
• Operational Excellence
• Strategic Alignment
• Leadership
• Cross-functional Collaboration