Senior Pre-Sales Engineer - IT & DEX Solutions
@ TeamViewer

Hybrid
$150,000
Hybrid
Full Time
Posted 23 hours ago

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Job Details

About TeamViewer

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures, and disciplines. We value unique perspectives and foster a dynamic work environment where new ideas thrive.

Role Overview

The Senior Pre-Sales Engineer - IT & DEX Solutions is responsible for demonstrating technical expertise, conducting discovery sessions, and designing tailored solutions. You will lead proof of value engagements and collaborate with sales and product teams to deliver compelling technical demonstrations and workshops.

Key Responsibilities

  • Technical Expertise & Demonstrations: Become a subject matter expert on TeamViewer’s IT and DEX product portfolio and deliver engaging demonstrations, workshops, and webinars.
  • Discovery & Solution Design: Conduct discovery sessions, design customized solutions, and develop technical documentation including SOWs.
  • POV/POC & Pilot Management: Lead POV/POC engagements, provide technical guidance, analyze results, and offer recommendations.
  • Sales Enablement & Collaboration: Partner with sales teams, respond to RFx, and collaborate cross-functionally with Product Management, Engineering, and Customer Success.
  • Thought Leadership: Stay updated on industry trends, competitive offerings and provide feedback to influence product innovation.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 5+ years in technical pre-sales, solutions engineering, or enterprise IT consulting.
  • Deep understanding of enterprise IT environments including endpoint management, remote connectivity, and DEX platforms.
  • Experience with SaaS applications (RMM, ITSM, Asset Management, Observability) and hands-on work with APIs, scripting, virtualization, cloud computing, and security protocols.
  • Proven ability to engage with C-level stakeholders and translate technical concepts into business value.
  • Strong presentation, communication, and documentation skills.
  • Willingness to travel up to 30%.

Additional Information

This is a remote position in the USA, ideally for candidates residing in the Northeast USA or Eastern Canada. Enjoy competitive compensation including stock-based options, flexible PTO, comprehensive health insurance with employer-paid coverage, 401(k) matching, and more. TeamViewer celebrates diversity and inclusion while fostering an environment where everyone feels welcome.

Key Skills/Competency

  • Pre-Sales
  • IT Solutions
  • DEX
  • Remote Connectivity
  • Technical Demonstrations
  • Discovery Sessions
  • Solution Design
  • Customer Engagement
  • Cloud Computing
  • Enterprise IT
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How to Get Hired at TeamViewer

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to pre-sales engineering roles.
  • Research TeamViewer: Understand their products and culture.
  • Highlight technical skills: Emphasize IT, DEX, and SaaS experience.
  • Prepare for interviews: Practice technical demos and solution design stories.

📝 Interview Preparation Advice

Technical Preparation

Review product portfolio details.
Practice live product demos.
Study API and cloud integration.
Refresh scripting and automation skills.

Behavioral Questions

Describe overcoming customer challenges.
Explain technical demo successes.
Detail past teamwork experiences.
Share conflict resolution examples.

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