Head of SaaS AI

Company Overview

team.blue is the market leader in enabling digital success for small and medium-sized businesses (SMBs) across Europe, catering to over 3 million customers in 25+ languages. Our mission is to make online business success simpler, by providing our customers with all the tools and resources they need to excel online and remain ahead of the curve.

Position Overview: Head of SaaS AI

As Head of SaaS AI, you will be responsible for enabling AI Product innovation of our SaaS brands, and aligning their AI initiatives and product roadmaps with the overall team.blue AI & Data strategy. You will support the brands in creating and executing their AI & Data product roadmaps and initiatives, driving the use of AI&ML in their products and supporting AI & Data product development. This role will act as the key liaison between the central group AI & Data function and the brands, driving collaboration, and enabling shared AI & Data value creation across the portfolio.

Key Responsibilities

Product Innovation

• Partner with brands to identify and develop innovative AI products, use cases and initiatives that create business value
• Design AI solution architectures and flow patterns that align technical possibilities with business stakeholder needs
• Shape the creation and execution of brand AI product roadmaps and drive AI product innovation to support brand growth priorities and group priorities

Strategic Alignment

• Act as a liaison between the brands and the group AI & Data function, serving as the single point of contact regarding AI & Data topics
• Coordinate AI initiatives and roadmaps between and across the brands and with the group AI & Data function
• Ensure alignment of brand AI initiatives with the group AI & Data strategy and priorities while respecting brand autonomy and growth path

Technical Guidance & Support

• Act as a sounding board for the brand product teams as they build AI products, advising and guiding them and sharing your knowledge of AI & Data advances
• Support fast development of AI products and initiatives by coordinating access to the group AI & Data teams and resources
• Aid in the due diligence process of prospective companies when appropriate, by vetting the feasibility and defensibility of their AI & ML-powered products
• Champion AI upskilling initiatives to increase brand self-sufficiency over time

Communication & Governance

• Enable communication flows between the brands and group AI & Data function, ensuring alignment on priorities and supporting rapid decision making
• Ensure visibility into brand AI & Data activities, timelines, and risks with regular strategic briefings, presentations and updates for executive stakeholders
• Ensure visibility of group AI & Data resources and initiatives within the brands

Requirements

• 7+ years of experience shipping AI products to real end users and driving AI product innovation, ideally within the SaaS space
• Experience shaping and managing product or AI & Data roadmaps in close collaboration with technical and commercial teams
• Strong technical background in AI & Data and understanding of AI and Data's strategic business potential and how to translate it into product features and initiatives
• Exceptional stakeholder management skills, with proven ability to manage and influence senior stakeholders in a matrixed environment
• Skilled communicator, able to balance strategic alignment with local autonomy and business priorities
• Comfortable operating at both strategic and technical levels, with the ability to zoom in and out seamlessly, and work across technical and business teams
• Structured, analytical mindset with the ability to synthesize complex inputs into actionable direction
• Experience in post-merger integration or multi-brand strategy environments is a plus

Key skills/competency

• AI Product Innovation
• SaaS AI Strategy
• AI & Data Roadmaps
• Stakeholder Management
• Technical Guidance
• Product Development
• Machine Learning
• Strategic Alignment
• Communication
• Due Diligence