Customer Data Analyst
@ TealBook

Hybrid
$90,000
Hybrid
Full Time
Posted 17 hours ago

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Job Details

About the Role

The Customer Data Analyst role at TealBook is a full time fixed term contract (November 2025 through April 2026). You will be responsible for troubleshooting data issues, providing insights, and ensuring customer data quality, enrichment, and support. Your expertise in SQL, data analytics, and visualization tools will be essential in enabling procurement transformation.

The Impact You Will Have

Data Quality & Data Governance:

  • Ensure scalable customer data quality control processes.
  • Identify opportunities for internal data processing improvements.
  • Track data lineage, troubleshoot uploads, and diagnose issues quickly.
  • Enhance the data literacy and governance by providing inputs to the data dictionary.

Data Enrichment:

  • Evaluate and integrate new data sources.
  • Conduct research to verify company information and maintain strict confidentiality.
  • Run crowdsourcing projects and audit diversity data reports.

Customer Success Support:

  • Deliver presentations and collaborate with product/technical teams.
  • Support Customer Success Managers with data quality reviews and trend analysis.
  • Monitor adoption trends and address blockers to expand product usage.

Product Support:

  • Summarize data requirements and perform platform testing.
  • Improve reporting integrity and discover new insights.

About You

You must have excellent SQL skills, experience in data analytics/visualization, and a proven track record as a Data Analyst. Familiarity with tools such as Excel, Looker, Python, and BigQuery is essential, along with a methodical and organized approach to troubleshooting and data quality management. Experience with ETL concepts, enterprise data management, and a remote working environment will support your success.

Nice to Haves

Experience in the supply chain or procurement domain and familiarity with design thinking.

About TealBook

TealBook is an AI-powered supplier data platform that enriches supplier information to enhance procurement processes. The platform integrates with systems like SAP, Coupa, and Oracle ERP, helping organizations achieve better-informed decisions in sourcing, compliance, and risk management.

What We Bring To The Table

  • Remote-first team across Canada.
  • Competitive salary, equity, and benefits starting from day one.
  • Uncapped PTO and a paid winter break (TealWeek) in December.

Use of AI & Application Process

TealBook uses AI tools in its ATS for screening applications, but final decisions are made by human reviewers. If you use AI in your preparation, ensure your application truly reflects your skills and experience.

Accommodation

TealBook is committed to an inclusive workplace. Accommodation requests can be made at any stage if you meet the position requirements.

Key skills/competency

  • SQL
  • Data Analytics
  • Data Quality
  • Data Governance
  • Excel
  • Looker
  • Python
  • BigQuery
  • ETL
  • Data Enrichment
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How to Get Hired at TealBook

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills and experience to TealBook requirements.
  • Highlight technical acumen: Emphasize SQL, Python, and data tools.
  • Research company culture: Understand TealBook's mission and innovation.
  • Prepare for technical questions: Practice data troubleshooting scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review SQL query optimizations.
Practice troubleshooting data upload issues.
Familiarize with Python data tools.
Study data governance best practices.

Behavioral Questions

Describe a time you solved data issues.
How do you manage tight deadlines?
Explain teamwork in remote settings.
Discuss communication with stakeholders.

Frequently Asked Questions