Intern/Co-op, TD Scholarships for Community Leadership

Role Type

Internship/Co-op

Internship Session

Summer/Term 3

Work Location

Toronto, Ontario, Canada

Schedule

37.5 hours per week

Compensation Details

The TD Bank Group is committed to fair and equitable compensation for all colleagues. Growth opportunities and skills development are key components of the TD colleague experience. Our compensation policies and practices are designed to enable colleagues to progress in salary over time as they grow in their roles. The base salary offered may vary based on candidate skills, experience, professional knowledge, geographic location, and other specific industry and business needs.

As a candidate, we encourage you to ask questions about compensation and have an open conversation with your recruiter, who can provide more specific details for this position.

Job Description

Preferred candidates identified – this is an exclusive opportunity for TD Scholarships for Community Leadership recipients. This is not an active requisition posting.

Key Accountabilities

CUSTOMER

• Support successful execution of relevant reporting, operational requests, and transactional requests for the business unit and/or client.
• Conduct less complex analytics and research, and obtain/share internal and external relevant business/market data.
• Assist with building and reviewing internal models, tools, processes, policies, presentations, and other related materials; challenge the team and improve the underlying processes of the functional area.
• Assist with various initiatives, as assigned.

For Technology Solutions Programs:

• Assist teams with designing and building software, applications, etc. according to business requirements, UX designs, and architectural guidelines, and ensure high-quality products.

SHAREHOLDER

• Prioritize and manage own workload to meet SLA requirements for service and productivity.
• Consistently exercise discretion in managing information and all matters of confidentiality; escalate issues where appropriate.
• Access systems, understand and apply system capabilities, ensure information is completed timely and accurately.
• Update and contribute to the preparation of procedural documents in support of day-to-day operations.
• Escalate non-standard or high-risk activities as deemed appropriate.
• Follow internal and industry regulations and operating practices in completing and recording transactions.
• Be knowledgeable and/or aware of industry developments.
• Acquire and apply expertise in the discipline, provide guidance, assistance, and direction to others.
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities as necessary.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensure timely communication of issues/points of interest.
• Support the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit.
• Participate in personal performance management and development activities, including cross-training within own team.
• Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Breadth & Depth

• Works within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and several systems or applications.
• Transactions and activities require process knowledge for own area of expertise and could be characterized by low to moderate risk.
• Takes a broad perspective to identify and resolve issues that are atypical, infrequent, or not covered by stated processes.
• Typically has interaction with internal customers/partners.
• Focus of work is on the completion of day-to-day or weekly processes or activities, however, may include monthly routine activities.
• Completes work with a limited degree of supervision.
• Requires full proficiency gained through job-related training to perform a range of duties, and has working level knowledge of the business unit/operational functions as well as regulatory issues/requirements for jurisdictions supported.

Experience & Education

• Current enrollment in a relevant post-secondary program.
• Entry-level position, no work experience required.

About Us

TD is a global leader in the financial services sector. It is the fifth largest bank in North America by number of branches. Every day, we strive to make every interaction, every product, and every experience remarkably human and delightfully simple for over 27 million households and businesses in Canada, the United States, and around the world. Over 95,000 TD colleagues leverage their skills, talent, and creativity to deepen relationships, ensure rigorous execution, and make banking simpler and faster. TD is a company deeply committed to being a leader in customer experience. That's why we believe every colleague, regardless of their business sector, is in contact with customers. Together, we are reimagining the banking experience and its possibilities for our customers, colleagues, and communities.

Our Total Rewards Program

Our Total Rewards program reflects the investments we make to help our colleagues and their families achieve their mental, physical, and financial well-being goals. Total Rewards at TD includes base salary, variable compensation, and many other key programs such as health and wellness benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development opportunities, and rewards and recognition programs. Learn more.

Additional Information

We are delighted that you are considering a career at TD. Please know that we are committed to helping our colleagues succeed in their personal and professional lives. That's why we offer development conversations, training programs, and a competitive benefits package.

Employee Development

Are you interested in a specific career path or looking to develop certain skills? We want to put you on the path to success. You will have regular conversations about career development, improvement, and performance with your manager. A variety of mentoring programs and an online learning platform will also be available to help you open new doors.

If you are passionate about helping your clients and building strong, lasting relationships, TD offers various career paths where you can grow your expertise and make a significant impact.

We are committed to supporting your success and fostering a respectful workplace where diverse perspectives are valued, everyone has equal opportunities to progress, and you can fully realize your potential and achieve your career goals. At TD, we attract and develop the best talent.

Training & Onboarding

We want to ensure you have the tools and resources needed to succeed in your new role. With this in mind, we will organize onboarding and training sessions.

Interview Process

Selected candidates will be contacted to schedule an interview. We will do our best to contact all candidates by email or phone to inform them of our decision.

Accommodation

Accessibility is important to us. Please let us know of any accommodations (accessible meeting rooms, subtitles for virtual interviews, etc.) you may need to participate fully in the interview process.

We look forward to hearing from you!

Language Requirements (Quebec Only)

Not Applicable

Key skills/competency

• Operational Support
• Data Analysis
• Financial Reporting
• Risk Management
• Process Improvement
• Communication
• Team Collaboration
• Problem-Solving
• Confidentiality
• Regulatory Compliance