Executive Assistant

Executive Assistant

If you're a highly organized Executive Assistant who can help provide excellent support to an executive and maintain smooth business operations through your strong administration skills, we want you to join our team! As an Executive Assistant, you'll provide dedicated, highly skilled, and diversified support confidentially on a wide range of administrative or general workplace support matters while providing service excellence and operational effectiveness.

What You'll Do - Key Responsibilities

No matter where you work at TD, you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our executive team your work will involve a range of complexity and may include the following accountabilities:

Service Excellence

• Manage efficiently in a multi-tasked environment and ensure deadlines are met.
• Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required supporting documentation (i.e., reports, presentations, invoices, correspondence/communications, tables, charts, files, video conferencing etc.).
• Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality, escalate where appropriate.
• Efficiently manage expectations/concerns through strong communication skills, both verbal and written.
• Schedule and organize meetings, including preparation and co-ordination by booking the facility, pre-mail, arranging required equipment, refreshments, etc., as required.
• Maintain proficiency with software applications/programs and/or department specific systems as required (i.e. MS Office, Word, PowerPoint, Excel, etc.).
• Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area.
• Contribute fully to the business by leading, supporting, and managing annual event planning such as off-sites, town halls, employee appreciation and other ad hoc events such as conferences.

Operational Effectiveness

• Ensure the optimal level of customer service and professionalism is provided.
• Provide accurate, organized, and efficient administrative support; collect and track data, research information, sort and distribute mail, schedule and organize meetings and travel, manage calendars, create and maintain files, and perform other executive administrative assignments as required.
• Prioritize and manage own workflow to ensure quality and efficiency (i.e. Meet deadlines; be flexible in adjusting to changing work priorities).
• Use software programs and other tools or equipment with ease and efficiency and provide documents/ information that effectively support the needs of the team.
• Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks.

Teamwork/Support

• Be an effective resource and flexible in adjusting to changing work priorities of the executive(s).
• Participate fully as a member of a team supporting the executive(s) and contribute to a positive work environment.
• Keep executive(s)/immediate team informed and up to date about the status/progress of projects, and all relevant or useful information related to day-to-day activities.
• Support the executive team by continuously developing knowledge in own area.
• Support the broader team for key programs such as Roadshows preparation including travel arrangement.

Education & Experience

• College diploma and/or bachelor's degree or progressive work experience.
• 5-7 years of progressive experience in support roles within retail financial services and insurance customer service environments.
• Familiarity with branch based or multi-location operations, with proven experience coordinating efforts among field leaders, regional management and distributed teams.
• Proven ability to operate effectively in a fast-paced, high-volume executive environment, anticipating needs and proactively managing priorities to support executive effectiveness.
• Exceptional clerical and administrative skills.
• Ability to work independently and within a team.
• Proven organizational skills, with ability to keep others focused on task and efficient.
• Excellent communication skills, both written and verbal with ability to work with all levels of the enterprise.
• Demonstrated PC skills, including proficiency with spreadsheets, reporting tools and presentation software.
• Bilingualism – proficiency in French and English is an asset.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Key skills/competency

• Administrative Support
• Calendar Management
• Meeting Coordination
• Travel Arrangements
• Microsoft Office Suite
• Communication Skills
• Organizational Skills
• Confidentiality Management
• Financial Services Acumen
• Event Planning