IT Operations and Infrastructure Engineer
Tata Communications
Job Overview
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Job Description
About The Company
Tata Communications Redefines Connectivity with Innovation and Intelligence. Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications.
Broad outline of the Role
Responsible for driving day-to-day IT operations across Linux platforms (SUSE, Ubuntu, RedHat, CentOS). This is an operational role requiring proactive management of system stability, incident resolution, and support services. Guidance from senior engineers may be sought to ensure quality outcomes and adherence to best practices.
Minimum Qualifications & Experience
- Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience.
- 3–4 years of hands-on experience managing Linux servers in enterprise environments.
Other Knowledge & Skills
- Strong experience with system installation, configuration, and administration on Linux platforms (SUSE, Ubuntu, RedHat, CentOS).
- Good understanding of IT operational processes, monitoring tools, and troubleshooting methodologies.
- Basic scripting skills (Bash, Python, or Perl) for automation tasks.
- Knowledge of system security, patch management, and backups.
- Familiarity with virtualization (VMware, KVM) and cloud environments is a plus.
Key Responsibilities
- Manage and support Linux servers, ensuring high availability and performance.
- Identify, troubleshoot, and resolve technical issues promptly, escalating as necessary.
- Respond effectively to user requests and communicate technical information clearly.
- Install, upgrade, and configure hardware and software components to latest versions.
- Monitor and track system performance, helpdesk tickets, and operational metrics.
- Provide applications support for internal teams and business-critical applications.
- Generate reports related to ticketing, system health, and operational metrics.
- Conduct preliminary research, documentation, and analytics for ongoing operational improvements.
- Collaborate with internal IT teams to implement solutions and follow change management procedures.
Key skills/competency
- Linux Server Administration
- IT Operations
- Infrastructure Management
- System Stability
- Incident Resolution
- Troubleshooting
- Scripting (Bash, Python, Perl)
- System Security
- Patch Management
- Virtualization
How to Get Hired at Tata Communications
- Tailor your resume: Highlight your Linux administration, IT operations, and scripting skills. Quantify achievements in system stability and incident resolution.
- Showcase your experience: Emphasize your 3-4 years of hands-on experience managing enterprise Linux servers. Detail your knowledge of SUSE, Ubuntu, RedHat, and CentOS.
- Demonstrate problem-solving: Prepare examples of how you've troubleshot and resolved technical issues, managed system security, and implemented patch management.
- Understand the company: Research Tata Communications' focus on innovation, cloud, and next-gen communication services. Align your application with their mission.
- Prepare for technical questions: Be ready to discuss Linux administration, operational processes, monitoring tools, and scripting for automation.
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