Engineer - IT Operations & Infrastructure
Tata Communications · Pune Division, Maharashtra, India
- On site
- Full-time
- $85,000 / year
- Pune Division, Maharashtra, India
Job highlights
- Manage Linux servers daily for Tata Communications.
- Ensure system stability and resolve incidents promptly.
- Install, upgrade, and configure hardware and software.
- Monitor system performance and handle user requests.
- Collaborate on operational improvements and change management.
About the role
About The Company
Tata Communications Redefines Connectivity with Innovation and Intelligence. Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications.
Broad outline of the Role
Responsible for driving day-to-day IT operations across Linux platforms (SUSE, Ubuntu, RedHat, CentOS). This is an operational role requiring proactive management of system stability, incident resolution, and support services. Guidance from senior engineers may be sought to ensure quality outcomes and adherence to best practices.
Minimum Qualifications & Experience
- Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience.
- 3–4 years of hands-on experience managing Linux servers in enterprise environments.
Other Knowledge & Skills
- Strong experience with system installation, configuration, and administration on Linux platforms (SUSE, Ubuntu, RedHat, CentOS).
- Good understanding of IT operational processes, monitoring tools, and troubleshooting methodologies.
- Basic scripting skills (Bash, Python, or Perl) for automation tasks.
- Knowledge of system security, patch management, and backups.
- Familiarity with virtualization (VMware, KVM) and cloud environments is a plus.
Key Responsibilities
- Manage and support Linux servers, ensuring high availability and performance.
- Identify, troubleshoot, and resolve technical issues promptly, escalating as necessary.
- Respond effectively to user requests and communicate technical information clearly.
- Install, upgrade, and configure hardware and software components to latest versions.
- Monitor and track system performance, helpdesk tickets, and operational metrics.
- Provide applications support for internal teams and business-critical applications.
- Generate reports related to ticketing, system health, and operational metrics.
- Conduct preliminary research, documentation, and analytics for ongoing operational improvements.
- Collaborate with internal IT teams to implement solutions and follow change management procedures.
Key skills/competency
- Linux Server Administration
- IT Operations
- Infrastructure Management
- System Stability
- Incident Resolution
- Troubleshooting
- Scripting (Bash, Python, Perl)
- System Security
- Patch Management
- Virtualization
Skills & topics
- Linux
- IT Operations
- Infrastructure Engineer
- System Administration
- Server Management
- Troubleshooting
- Scripting
- Bash
- Python
- SUSE
- Ubuntu
- RedHat
- CentOS
- System Stability
- Incident Resolution
- Tata Communications
- Virtualization
- Cloud
How to get hired
- Tailor your resume: Highlight your Linux administration, IT operations, and scripting skills. Quantify achievements in system stability and incident resolution.
- Showcase your experience: Emphasize your 3-4 years of hands-on experience managing enterprise Linux servers. Detail your knowledge of SUSE, Ubuntu, RedHat, and CentOS.
- Demonstrate problem-solving: Prepare examples of how you've troubleshot and resolved technical issues, managed system security, and implemented patch management.
- Understand the company: Research Tata Communications' focus on innovation, cloud, and next-gen communication services. Align your application with their mission.
- Prepare for technical questions: Be ready to discuss Linux administration, operational processes, monitoring tools, and scripting for automation.
Technical preparation
Master Linux command line and administration.,Practice Bash, Python, or Perl scripting.,Review monitoring and troubleshooting tools.,Understand system security and backups.
Behavioral questions
Describe a critical system failure you resolved.,How do you prioritize urgent user requests?,Explain your change management process.,How do you stay updated with technology?
Frequently asked questions
- What are the key Linux distributions supported for this IT Operations Engineer role at Tata Communications?
- For this IT Operations and Infrastructure Engineer position at Tata Communications, you will be working with SUSE, Ubuntu, RedHat, and CentOS Linux distributions.
- What is the expected experience level for the IT Operations and Infrastructure Engineer role at Tata Communications?
- This role requires 3-4 years of hands-on experience managing Linux servers in enterprise environments. A Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience, is also expected.
- Are scripting skills required for the IT Operations and Infrastructure Engineer at Tata Communications?
- Yes, basic scripting skills in Bash, Python, or Perl are required for automation tasks in this IT Operations and Infrastructure Engineer role at Tata Communications.
- Does Tata Communications offer opportunities for growth in cloud and virtualization with this role?
- While not explicitly stated as a primary focus, familiarity with virtualization (VMware, KVM) and cloud environments is considered a plus for this IT Operations and Infrastructure Engineer position, suggesting potential exposure and growth in these areas.
- What kind of technical support will I be providing as an IT Operations and Infrastructure Engineer at Tata Communications?
- As an IT Operations and Infrastructure Engineer at Tata Communications, you will be responsible for managing and supporting Linux servers, troubleshooting technical issues, responding to user requests, and providing application support for internal teams and business-critical applications.
- How important is proactive management in this IT Operations and Infrastructure Engineer role?
- Proactive management of system stability and incident resolution is a key aspect of this IT Operations and Infrastructure Engineer role at Tata Communications. You will be expected to maintain high availability and performance of Linux servers.