Customer Service - Sales - Micro LAP - Housing ... @ Tata Capital
placeIndia
businessOn Site
scheduleFull time
Posted 4 days ago
Your Application Journey
Interview
Email Hiring Manager
******* @tatacapital.com
Recommended after applying
Job Details
About the Role
The Customer Service - Sales Representative role at Tata Capital involves achieving business targets by acquiring and maintaining new client relationships. The successful candidate will work closely with prospective customers, ensuring high satisfaction, compliance, and effective cross-selling of multiple products.
Key Responsibilities
- Identify target areas for prospective business.
- Pre-screen customer segments as per organization norms.
- Ensure required log in numbers and disbursement.
- Proactively understand customer needs and cross-sell multiple products.
- Execute sales promotion activities to build interest in the TCFSL brand.
- Build strong client relationships internally and externally.
- Ensure vendor empanelment and develop new vendor relationships.
- Develop robust distribution channels.
- Ensure compliance with all Audit and RBI regulations.
Qualification
Graduate in any discipline.
Key skills/competency
Customer Service - Sales Representative, Business Targets, Client Relationships, Cross-Selling, Compliance, Vendor Management, Distribution, Audit, RBI, Promotion
How to Get Hired at Tata Capital
🎯 Tips for Getting Hired
- Research Tata Capital's culture: Study their mission and values online.
- Customize your resume: Highlight sales and customer service experience.
- Prepare for interviews: Focus on compliance and client relationship examples.
- Network effectively: Engage with current employees on LinkedIn.
📝 Interview Preparation Advice
Technical Preparation
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Review sales CRM software usage.
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Learn compliance regulatory standards.
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Practice vendor data management skills.
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Study client segmentation techniques.
Behavioral Questions
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Describe a challenging sales target achieved.
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Explain how you handled client objections.
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Share an experience managing vendor relationships.
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Discuss teamwork in cross-selling scenarios.
Frequently Asked Questions
What qualifications does Tata Capital seek for the Customer Service - Sales Representative role?
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How important is compliance in Tata Capital's Customer Service - Sales Representative position?
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What customer service skills are necessary for Tata Capital?
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Is vendor management a key part of the Customer Service - Sales Representative role at Tata Capital?
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What experience should candidates bring for Tata Capital's sales role?
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How will performance be measured for this Tata Capital role?
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Does Tata Capital offer training for the Customer Service - Sales Representative role?
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What are the key responsibilities in Tata Capital's sales role?
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How can I prepare for an interview with Tata Capital?
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What makes the Customer Service - Sales Representative role at Tata Capital unique?
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