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Customer Service & Sales - Tata Capital (Jaipur)

Tata Capital

IndiaOn Site

Original Job Summary

Overview

The Customer Service & Sales - Tata Capital (Jaipur) role is about achieving business targets through acquiring and maintaining client relationships while promoting housing and EM products.

Key Responsibilities

  • Identify target areas for prospective business.
  • Pre-screen customer segments as per organizational norms.
  • Ensure customer log ins and disbursement targets are met.
  • Maintain high customer satisfaction by addressing needs and cross-selling products.
  • Execute sales promotion activities to build interest in the TCFSL brand.
  • Build strong internal and external client relationships and enhance brand identification.
  • Ensure vendor empanelment and develop relationships with new vendors.
  • Develop strong distribution channels.
  • Ensure compliance with Audit and RBI regulations.

Key Skills/Competency

  • Customer Service
  • Sales
  • Client Relationship
  • Housing
  • Vendor Management
  • Compliance
  • Distribution
  • Business Development
  • Audit
  • Customer Satisfaction

How to Get Hired at Tata Capital

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills to Tata Capital requirements.
  • Study the company: Research Tata Capital's mission, values, and news.
  • Highlight sales experience: Emphasize client acquisition and compliance.
  • Practice interviews: Prepare responses for sales and customer service scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review sales process and product details.
Study compliance and audit procedures.
Learn CRM software and data tracking.
Practice sales pitch presentations.

Behavioral Questions

Describe a challenging sales experience.
Explain your customer relationship strategy.
Discuss handling multiple client accounts.
Share an example of cross-selling success.