Customer Service Executive - Loan Against Property @ Tata Capital
placeUdaipur, Rajasthan, India
attach_money $300,000
businessOn Site
scheduleFull time
Posted 26 days ago
Your Application Journey
Interview
Email Hiring Manager
***** @tatacapital.com
Recommended after applying
Job Details
Customer Service Executive - Loan Against Property
The role involves performing tasks under the guidance of a Supervisor/Manager to drive the loan against property business.
Key Responsibilities
- Identify potential customers with supervisor/manager support.
- Collect and validate customer documents as per norms.
- Log cases in system following SOP and disbursement process.
- Meet sanction ratios as per organizational requirements.
- Address customer requirements and cross-sell multiple products.
- Assist in vendor empanelment and relationship development.
- Ensure compliance with Audit/RBI regulations with supervision.
Key skills/competency
- Customer Identification
- Document Verification
- SOP Compliance
- Cross-selling
- Vendor Management
- Audit Compliance
- RBI Regulations
- Team Coordination
- Process Adherence
- Relationship Building
How to Get Hired at Tata Capital
🎯 Tips for Getting Hired
- Customize resume: Highlight customer service and compliance skills.
- Research Tata Capital: Review company mission and values.
- Follow application tips: Ensure alignment with role requirements.
- Practice interview insights: Prepare examples of document validation tasks.
📝 Interview Preparation Advice
Technical Preparation
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Review company SOPs and process flow.
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Familiarize with document verification tools.
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Brush up on basic compliance software.
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Understand data entry systems used.
Behavioral Questions
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Describe a document challenge you solved.
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Explain teamwork in a compliance scenario.
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How do you manage multiple tasks?
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Detail adapting to new SOP changes.
Frequently Asked Questions
What does Tata Capital expect from a Customer Service Executive - Loan Against Property?
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How to prepare for an interview at Tata Capital for a Customer Service Executive role?
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What skills are crucial for a Customer Service Executive at Tata Capital?
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Does Tata Capital provide training for new Customer Service Executives?
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What is the work environment at Tata Capital?
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Can prior experience compensate for lack of formal education for this role?
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What is the key performance metric for this Customer Service Executive?
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How important is vendor empanelment in this job?
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What compliance measures are essential in this role at Tata Capital?
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How does Tata Capital support career growth for this role?
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