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Customer Sales Executive - Two Wheeler Loans

Tata Capital

IndiaOn Site

Original Job Summary

Job Overview

The Customer Sales Executive - Two Wheeler Loans role at Tata Capital involves business identification, customer document collection, logging cases per SOP, disbursement process, sanction ratio achievement, and cross-selling multiple products under the guidance of a Supervisor/Manager.

Key Responsibilities

  • Identify potential customers for business with managerial guidance.
  • Collect and validate customer documents as per organization norms.
  • Log cases in the system according to SOP and follow disbursement process.
  • Fulfil sanction ratio targets set by the organization.
  • Meet customer requirements and cross-sell multiple products.
  • Assist in vendor empanelment and relationship development.
  • Support compliance with all Audit/RBI regulations.

Key Skills/Competency

  • Sales
  • Customer Identification
  • Document Validation
  • Case Logging
  • Disbursement Process
  • Sanction Ratio
  • Cross-Selling
  • Vendor Empanelment
  • Compliance
  • RBI Regulations

How to Get Hired at Tata Capital

🎯 Tips for Getting Hired

  • Research Tata Capital's culture: Study their mission, values, and news.
  • Customize your resume: Highlight sales and customer service skills.
  • Showcase process adherence: Emphasize document validation experience.
  • Prepare for behavioral questions: Reflect on team and compliance experiences.

📝 Interview Preparation Advice

Technical Preparation

Review case logging systems usage.
Practice document validation methods.
Understand disbursement SOP processes.
Study compliance and RBI regulation details.

Behavioral Questions

Describe a challenging customer interaction.
Explain adherence to process under pressure.
Discuss how you manage documentation issues.
Share teamwork examples in sales settings.