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Customer Sales Executive - Car Finance

Tata Capital

Madhya Pradesh, IndiaOn Site

Original Job Summary

Customer Sales Executive - Car Finance

Under the guidance of a Supervisor/Manager, you will perform a variety of tasks aimed at driving business growth in the car finance and new car loans segment.

Responsibilities include:

  • Identify potential customers with Supervisor/Manager assistance.
  • Collect and validate customer documents according to organizational norms.
  • Log cases in the system as per SOP and follow disbursement processes.
  • Achieve set sanction ratios as required by the organization.
  • Meet customer requirements and cross-sell multiple products.
  • Assist in vendor empanelment and relationship development.
  • Ensure compliance with Audit and RBI regulations under supervision.

Key skills/competency

Customer identification, Document validation, SOP compliance, Cross-selling, Vendor management, Audit compliance, RBI regulations, Sales execution, Relationship building, Disbursement process

How to Get Hired at Tata Capital

🎯 Tips for Getting Hired

  • Research Tata Capital's culture: Study mission, values, and recent developments.
  • Customize your resume: Highlight customer identification and compliance skills.
  • Follow application guidelines: Adhere to the outlined process carefully.
  • Prepare for interviews: Focus on sales strategies and document handling.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and logging systems.
Practice SOP documentation processes.
Study RBI regulations and audit standards.
Brush up on cross-selling techniques.

Behavioral Questions

Describe handling customer objections.
Explain teamwork under supervision.
Give an example of process compliance.
Discuss vendor relationship experiences.