Customer Service - Financial Inclusion-Deoli - ... @ Tata Capital
placeIndia
businessOn Site
scheduleFull time
Posted 4 days ago
Your Application Journey
Interview
Email Hiring Manager
******* @tatacapital.com
Recommended after applying
Job Details
Job Title: Customer Service - Financial Inclusion
Tata Capital is looking for a graduate in any discipline to meet business targets through acquiring and maintaining client relationships.
Key Responsibilities
- Identify target areas for prospective business.
- Pre-screen customer segments as per organization norms.
- Ensure login numbers along with disbursement targets are met.
- Maintain high customer satisfaction by understanding needs and cross-selling products.
- Execute sales promotion activities to enhance the TCFSL brand.
- Build strong internal and external client relationships and promote brand identification.
- Ensure vendor empanelment and develop relations with new vendors.
- Develop strong distribution channels.
- Ensure compliance with all Audit/RBI regulations.
Key skills/competency
- Customer Service
- Financial Inclusion
- Client Relationship
- Sales Promotion
- Compliance
- Audit
- RBI Regulations
- Vendor Management
- Distribution Channels
- Cross-Selling
How to Get Hired at Tata Capital
🎯 Tips for Getting Hired
- Research Tata Capital's culture: Study their mission, values, news, and reviews.
- Customize your resume: Highlight client service and compliance skills.
- Emphasize sales experience: Focus on cross-selling and promotion achievements.
- Prepare for interviews: Practice responses about relationship building and vendor management.
📝 Interview Preparation Advice
Technical Preparation
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Review CRM software basics.
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Understand sales tracking tools.
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Study compliance regulations.
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Practice data analysis techniques.
Behavioral Questions
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Describe a challenging client interaction.
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Explain vendor relationship improvements.
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Share a successful sales promotion experience.
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Discuss handling regulatory compliance pressure.
Frequently Asked Questions
What does Tata Capital look for in a Customer Service - Financial Inclusion candidate?
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What qualifications are needed for Customer Service - Financial Inclusion at Tata Capital?
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How important is sales experience for Tata Capital's Customer Service role?
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What are the key responsibilities in the Tata Capital Customer Service role?
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How does Tata Capital support career growth in customer service?
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What type of customer segments are pre-screened in this role?
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What regulatory compliance is essential for this Tata Capital role?
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What makes Tata Capital's customer service position unique?
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How important is vendor management in this role at Tata Capital?
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What strategies should candidates use to build client relationships?
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