Director, International Supply Chain

About Tandem Diabetes Care

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com. We embrace the value that every single one of us brings to the table. We encourage you to apply anyway. Because we want you to be you, with us! Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

A Day In The Life

At Tandem Diabetes Care, we’re transforming the future of insulin pump therapy — and we’re growing fast. The Director, International Supply Chain plays a critical role in overseeing and optimising all aspects of Tandem’s international supply chain operations across Europe. You will be responsible for overseeing and optimising all aspects of Tandem’s international supply chain operations across Europe, working within a collaborative, matrixed environment. Your scope will include Strategic Operations Planning, 3PL management, as well as Inventory and Transportation Management. You will partner closely with leadership on long-range strategic planning, supporting both New Market Introductions (NMI) worldwide and the successful launch of new products into international markets. In this role, you will develop and implement focused supply chain strategies that drive business growth, profitability, and customer satisfaction—including streamlined planning models and effective demand forecasting. You will also provide project management and leadership for future product planning, ensuring readiness and continuity across existing products and accessories. This is a remote role, with the expectation that you are based within 60 minutes of Tandem’s European distribution centre in the South Eastern Netherlands.

Why You’ll Love Working Here

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome!

Key Responsibilities

• Develop and implement supply chain strategies that align with overall business objectives.
• Collaborate with senior leadership to drive initiatives that support growth and profitability.
• Oversee all aspects of supply chain operations, including procurement, logistics, inventory management, and distribution.
• Ensure timely and cost-effective delivery of products to customers while maintaining quality standards.
• Lead, mentor, and develop a high-performing supply chain team across multiple locations.
• Foster a culture of continuous improvement, accountability, and collaboration.
• Build and maintain strong relationships with key 3PLs and partners to enhance operational strategies.
• Negotiate contracts and agreements to secure favourable terms and conditions.
• Utilise data analytics to solve problems, identify trends, forecast demand, and optimise inventory levels.
• Prepare and present regular reports on supply chain performance metrics to senior management.
• Identify potential supply chain risks and develop mitigation strategies to ensure business continuity.
• Monitor global supply chain trends and regulations to adapt strategies accordingly.
• Drive sustainability initiatives within the supply chain to reduce environmental impact and promote ethical sourcing practices.
• Ensure compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.

What You Bring

• Demonstrated success in supply chain transformation, process optimisation, and cost reduction.
• Strong knowledge of supply chain software, troubleshooting system issues, and highly developed analytical skills.
• Excellent negotiation, communication, and people skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Fluency in English; additional European languages are a plus.
• Experience with IT systems and tools (MS Office applications, including Excel, Word, and PowerPoint) for effective management reporting and presentations.
• Experience with Microsoft Dynamics/365 ERP is a plus.
• Minimum of a Bachelor’s degree in Business, Law, Life Sciences, Engineering, or related field.
• Master’s degree preferred (MBA or legal/commercial law coursework preferred).
• Demonstrated experience in one or more of the following areas: International business development or alliance management, Commercial operations, Contract management within the medical device or healthcare technology industry.
• Strong familiarity with regulatory and compliance frameworks related to medical device distribution.
• Self-starter who thrives in a matrixed, global environment.

Physical Requirements

Regularly required to stand, walk, sit, use hands to handle or feel, reach, climb or balance, stoop, kneel, crouch, see, talk, or hear in a standard office environment. Must be able to sit at a computer terminal while talking on the phone and entering data. Occasionally lift and/or move up to 45 pounds. Flexible schedule may be required to accommodate customers in different time zones. Ability to travel up to 35%, including international travel independently.

Key skills/competency

• Supply Chain Strategy
• International Operations
• Logistics Management
• Inventory Management
• Demand Forecasting
• 3PL Management
• Process Optimization
• Risk Management
• Regulatory Compliance
• Data Analytics