Quality Assurance Assistant

@ Talentify.io

Overview

The Quality Assurance Assistant role at Talentify.io supports the Mental Health Services industry with a focus on administrative assistance in quality assurance functions. This role offers a competitive salary up to $60,000 per year, includes student loan assistance, full medical benefits, a 403B retirement plan with matching contributions, and paid time off along with company-paid holidays.

Job Responsibilities

• Provide administrative support to the Quality Assurance team.
• Assist with project management tasks and support operations.
• Generate and maintain accurate data using spreadsheets.
• Follow up on QA issues and track outstanding matters.
• Organize meeting agendas and generate meeting minutes.

Qualifications

Candidates should be currently pursuing a bachelor’s degree in social work, psychology, business, or a related healthcare field, or already hold a degree. Must be located in the Eastern Standard Time Zone. The role requires meticulous attention to detail, strong organizational skills, exceptional verbal and written communication skills, and proficiency in Microsoft Office applications including Excel and SharePoint.

Preferred Skills

Applicants who can work collaboratively in a team-oriented environment, possess excellent time-management and customer service skills, have good presentation skills, and demonstrate flexibility to meet deadlines and manage multiple priorities will stand out.

Key skills/competency

• Quality Assurance
• Administrative Support
• Project Management
• Data Management
• Microsoft Office
• Attention to Detail
• Communication
• Organizational Skills
• Team Collaboration
• Customer Service