Patient Access Supervisor - Practice Operations

@ Talentify.io

Why Consider This Job Opportunity

Competitive compensation based on experience with a comprehensive total rewards package supporting health, life, career, and retirement. Opportunity for progressive career advancement in a reputable healthcare organization with a collaborative work environment focused on service excellence.

What To Expect (Job Responsibilities)

Direct, supervise, and coordinate daily activities of a team within the Patient Access Center. Manage patient appointment coordination and assessments to ensure proper scheduling. Ensure service excellence for patients, physicians, and internal customers. Address and resolve issues to maintain efficient operations and high-quality service. Perform additional duties to support overall Access Center functions.

What Is Required (Qualifications)

High school diploma or GED preferred. Minimum of 4 years of medical office or call center experience required. Familiarity with IDX, EPIC, and related programs. Proficient in Microsoft Word, Outlook, and Excel. Strong leadership and organizational skills.

How To Stand Out (Preferred Qualifications)

Experience in a supervisory role within a healthcare setting. Familiarity with patient access workflows and best practices. Excellent communication and interpersonal skills. Capability to work effectively in a fast-paced environment. Proven track record of enhancing patient satisfaction and operational efficiency.

Key skills/competency

• Patient Access
• Supervision
• Scheduling
• Operations
• Leadership
• Healthcare
• Communication
• Team Management
• EPIC
• Microsoft Office