Patient Access Scheduler I

@ Talentify.io

Why Consider This Job Opportunity

This opportunity offers career advancement and growth within the organization along with a generous benefit package including medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO, and tuition reimbursement.

The role provides a flexible work environment with the ability to work remotely, an engaging position that makes a positive impact on patient lives, and a supportive team atmosphere with comprehensive training provided.

What To Expect (Job Responsibilities)

• Pre-register and schedule patient appointments with appropriate providers.
• Direct calls to the appropriate area for services not provided in Patient Access Scheduling.
• Receive requests for information and ensure timely distribution of materials.
• Schedule, admit, and pre-authorize insurance for all patients in the assigned area.
• Act as the first point of contact, facilitating empathetic solutions for patients navigating the healthcare system.

What Is Required (Qualifications)

• High School Diploma or equivalent.
• Minimum of 2 years in a direct customer-facing sales or service setting.

How To Stand Out (Preferred Qualifications)

• Associate of Arts degree or completion of a medical terminology program.
• 2 years of experience in a medical setting.

Key skills/competency

Patient Scheduling, Customer Service, Communication, Healthcare, Remote Work, Appointment Management, Insurance Pre-authorization, Empathy, Organization, Problem Solving