IT Business Application Analyst I
@ Talentify.io

Hybrid
$75,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX******* @talentify.io
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Job Details

Why Consider This Job Opportunity

Opportunity for career advancement and growth within the organization. EPIC certification provided within the first six months of employment. Collaborative work environment with cross-training for backup support. Engaging role with interaction across various departments and end users. Responsibilities include comprehensive support and troubleshooting documentation.

What To Expect (Job Responsibilities)

  • Act as a liaison between IT, departments, vendor representatives, and end users.
  • Install new releases and maintain existing applications and processes.
  • Train users on application features and processes.
  • Investigate end users' preferences for system builds.
  • Manage assignments and ticketing system status promptly.

What Is Required (Qualifications)

  • High School diploma or equivalent required; Associate's degree preferred.
  • Minimum of two years of IT experience if no degree.
  • Experience in healthcare preferred.
  • Proficiency in Microsoft Office products.
  • Strong oral and written communication skills.

How To Stand Out (Preferred Qualifications)

  • 0-2 years of experience in a healthcare IT or similar role.
  • Familiarity with ITIL processes related to application systems.
  • Experience with troubleshooting and problem resolution in a technical environment.

Key skills/competency

  • IT
  • Business Analysis
  • Healthcare IT
  • EPIC
  • Application Support
  • Troubleshooting
  • User Training
  • ITIL
  • Microsoft Office
  • Communication
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How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight IT and healthcare experience.
  • Showcase EPIC Knowledge: Mention EPIC certification progress.
  • Emphasize Communication: Demonstrate strong written and verbal skills.
  • Research Talentify.io: Understand company culture and values.

📝 Interview Preparation Advice

Technical Preparation

Review EPIC certification materials.
Practice software installation procedures.
Study ITIL process basics.
Update troubleshooting documentation skills.

Behavioral Questions

Describe teamwork in past IT projects.
Explain how you manage stress.
Discuss adapting to new IT systems.
Share an incident on cross-department collaboration.

Frequently Asked Questions