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Hospitality Customer Service - Hotel Reservations

Talentify.io

HybridHybrid

Original Job Summary

Why Consider This Job Opportunity

Salary up to $65,000 per year, flexible remote schedule allowing for work-life balance, full training provided with access to the booking system, supportive team environment fostering collaboration and growth, income-earning possibilities based on performance, plus travel discounts and perks for employees.

What To Expect (Job Responsibilities)

  • Assist clients in selecting and booking hotels for travel needs.
  • Share accurate information on hotel amenities, pricing, and availability.
  • Manage and update reservation details to ensure client satisfaction.
  • Communicate promptly and professionally via phone, email, or messaging.

What Is Required (Qualifications)

  • Strong communication and customer service skills.
  • Professional, detail-oriented, and self-motivated.
  • Basic computer skills and reliable internet connection.
  • Previous hospitality or customer service experience is a plus.

How To Stand Out (Preferred Qualifications)

Experience in the hospitality industry or prior customer service roles.

Key skills/competency

  • Customer Service
  • Hospitality
  • Hotel Reservations
  • Remote Work
  • Communication
  • Booking Systems
  • Client Support
  • Detail-oriented
  • Team Collaboration
  • Travel Perks

How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Research Talentify.io culture: Explore mission, values, and employee reviews.
  • Customize your resume: Highlight relevant hospitality and customer service skills.
  • Prepare examples: Detail successful reservations or client support experiences.
  • Practice interview tips: Focus on communication and problem-solving questions.

📝 Interview Preparation Advice

Technical Preparation

Review booking system software basics.
Practice data entry and system management.
Test reliable internet and computer setup.
Familiarize with common reservation tools.

Behavioral Questions

Explain a time you solved a customer issue.
Describe handling high-pressure reservation inquiries.
Share how you prioritize multiple tasks.
Discuss maintaining professionalism in remote settings.