5 days ago
Hospitality Customer Service - Hotel Reservations
Talentify.io
Hybrid
Full Time
$65,000
Hybrid
Job Overview
Job TitleHospitality Customer Service - Hotel Reservations
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$65,000
LocationHybrid
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Job Description
About This Opportunity
Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. Talentify.io is not a staffing firm or agency; we identify and verify roles directly from care providers. We do not hire for these roles directly. The employer industry for this position is Travel and Hospitality.
Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Why Consider This Job Opportunity
- Salary up to $65,000 a year
- Flexible, remote work environment allowing for a better work-life balance
- Comprehensive training and access to industry tools and booking systems
- Supportive team culture and mentorship
- Exclusive travel discounts and perks for employees
- Opportunities for personal and professional growth within the organization
What To Expect (Job Responsibilities)
- Communicate with clients to understand their hotel needs, preferences, and budgets
- Provide accurate information about hotel options, pricing, and amenities
- Assist clients with making and managing reservations
- Maintain accurate records of client interactions and bookings
- Respond to inquiries promptly and professionally via phone, email, or online platforms
What Is Required (Qualifications)
- Strong communication and customer service skills
- Friendly, professional demeanor with attention to detail
- Ability to work independently and manage multiple tasks
- Basic computer proficiency and reliable internet connection
- Interest in hospitality, travel, and creating memorable guest experiences
How To Stand Out (Preferred Qualifications)
Previous experience in customer service, hospitality, or reservations is a plus but not required.
Key skills/competency
- Customer Service
- Client Communication
- Hotel Reservations
- Travel Booking
- Attention to Detail
- Remote Work
- Computer Proficiency
- Independent Work
- Problem-Solving
- Client Relations
How to Get Hired at Talentify.io
- Optimize your resume for hospitality keywords: Highlight experience in customer service, reservations, travel, and client communication to align with the Hospitality Customer Service - Hotel Reservations role.
- Showcase your remote work readiness: Emphasize your ability to work independently, manage tasks efficiently, and demonstrate basic computer proficiency and a reliable internet connection.
- Prepare for hospitality-focused interviews: Practice answering questions about customer conflict resolution, providing excellent service, and your passion for travel and guest experiences.
- Research the employer's values: Although Talentify.io connects you, understanding general values of top-tier hospitality employers will help you tailor your responses and show alignment.
- Articulate your communication skills: Be ready to demonstrate your friendly, professional demeanor and attention to detail, crucial for client interactions in this role.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What kind of training is provided for the Hospitality Customer Service - Hotel Reservations role?
02Is previous hospitality experience mandatory for this remote hotel reservations position?
03How does Talentify.io ensure a fair hiring environment for the Hospitality Customer Service role?
04What are the growth opportunities within the employer company for a Hotel Reservations specialist?
05What specific tools or booking systems will I use in this remote role?
06How is work-life balance supported in this remote Hospitality Customer Service role?
07What types of travel perks or discounts are available to employees?
08How are client inquiries typically managed in this remote role (phone, email, chat)?
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