Digital Transformation Client Success Account M...
@ Talentify.io

Hybrid
$120,000
Hybrid
Full Time
Posted 20 hours ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXX******* @talentify.io
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Job Details

Why Consider This Job Opportunity

This role offers career advancement and growth within the organization. Enjoy the flexibility of remote work in select states while engaging with innovative technologies that drive intelligent document capture and process automation. Benefit from a supportive and collaborative work environment that is focused on client success along with competitive pay, benefits, and contract renewals.

What To Expect (Job Responsibilities)

  • Serve as the primary day-to-day contact for assigned digital transformation accounts.
  • Coordinate with internal teams for timely service and solutions delivery.
  • Monitor client usage to ensure successful adoption of automation solutions.
  • Track and report on project milestones, deliverables, and status updates.
  • Identify and escalate client concerns or service gaps promptly.

What Is Required (Qualifications)

  • Bachelor's degree in business, information systems, or related field.
  • Minimum 4+ years in Client Success, Account Management, or Project Management.
  • Strong interpersonal and communication skills with multi-stakeholder coordination.
  • Highly organized with strong attention to detail for managing multiple priorities.
  • Proficiency in Microsoft Office, CRM software (Salesforce or HubSpot), and task management tools like Asana.

How To Stand Out (Preferred Qualifications)

Prior experience or familiarity with enterprise content management, intelligent document processing, workflow automation, or similar technologies.

Key skills/competency

  • DigitalTransformation
  • ClientSuccess
  • AccountManagement
  • ProjectManagement
  • RemoteWork
  • CRM
  • Automation
  • Communication
  • Organization
  • Technology

How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it with digital transformation projects.
  • Highlight remote experience: Emphasize success in distributed teams.
  • Network strategically: Connect with Talentify.io employees on LinkedIn.
  • Prepare examples: Showcase account management and problem resolution.

📝 Interview Preparation Advice

Technical Preparation

Review CRM systems and sales software basics.
Practice using Asana and similar project tools.
Understand document automation technologies fundamentals.
Brush up on Microsoft Office advanced functions.

Behavioral Questions

Describe conflict resolution with a client.
Explain managing multiple priorities simultaneously.
Share an example of cross-team collaboration.
Discuss handling client feedback effectively.

Frequently Asked Questions