Customer Service Medical Receptionist
@ Talentify.io

Hybrid
$56,947
Hybrid
Full Time
Posted 10 hours ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXX******* @talentify.io
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Job Details

Why Consider This Job Opportunity

This Customer Service Medical Receptionist role offers up to $27.36 per hour, remote work flexibility, and an opportunity for career advancement in a supportive and collaborative work environment in the healthcare services industry.

The comprehensive benefits package and focus on creating a positive impact on patient and employee experiences make this opportunity unique.

What To Expect (Job Responsibilities)

  • Respond to inquiries via phone, email, and web portal.
  • Maintain collaborative relationships with patients, employees, providers, and vendors.
  • Improve business processes and service quality.
  • Adhere to local, state, and federal regulations ensuring privacy and safety.
  • Work independently and within a team in a dynamic environment.

What Is Required (Qualifications)

  • High School Diploma or GED.
  • At least 1 year of customer service related experience.
  • Proficiency in Microsoft Office and information systems.
  • Strong written and verbal communication skills.
  • Ability to handle confidential information and prioritize tasks.

How To Stand Out (Preferred Qualifications)

  • Medical and healthcare industry experience preferred.
  • Knowledge in HR, Payroll, Accounts Payable, Supply Chain or Revenue Cycle.
  • Experience with customer billing and managing office equipment.
  • Strong organizational and time management skills.
  • Adept at identifying and resolving standard problems.

Key skills/competency

  • Customer Service
  • Medical Reception
  • Healthcare
  • Remote Work
  • Communication
  • Microsoft Office
  • Compliance
  • Organizational Skills
  • Problem Solving
  • Teamwork

How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Research Talentify.io's culture: Study their mission, values, recent updates.
  • Customize your resume: Highlight customer service and healthcare skills.
  • Prepare examples: Showcase problem-solving and teamwork cases.
  • Practice interview responses: Focus on communication and compliance topics.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Office tools.
Practice CRM and information system use.
Test remote communication setup.
Learn digital documentation methods.

Behavioral Questions

Describe teamwork in past roles.
Explain conflict resolution strategies.
Share time management examples.
Discuss adapting to fast-paced changes.

Frequently Asked Questions