Customer Service Medical Receptionist

Why Consider This Job Opportunity

This Customer Service Medical Receptionist role offers up to $27.36 per hour, remote work flexibility, and an opportunity for career advancement in a supportive and collaborative work environment in the healthcare services industry.

The comprehensive benefits package and focus on creating a positive impact on patient and employee experiences make this opportunity unique.

What To Expect (Job Responsibilities)

• Respond to inquiries via phone, email, and web portal.
• Maintain collaborative relationships with patients, employees, providers, and vendors.
• Improve business processes and service quality.
• Adhere to local, state, and federal regulations ensuring privacy and safety.
• Work independently and within a team in a dynamic environment.

What Is Required (Qualifications)

• High School Diploma or GED.
• At least 1 year of customer service related experience.
• Proficiency in Microsoft Office and information systems.
• Strong written and verbal communication skills.
• Ability to handle confidential information and prioritize tasks.

How To Stand Out (Preferred Qualifications)

• Medical and healthcare industry experience preferred.
• Knowledge in HR, Payroll, Accounts Payable, Supply Chain or Revenue Cycle.
• Experience with customer billing and managing office equipment.
• Strong organizational and time management skills.
• Adept at identifying and resolving standard problems.

Key skills/competency

• Customer Service
• Medical Reception
• Healthcare
• Remote Work
• Communication
• Microsoft Office
• Compliance
• Organizational Skills
• Problem Solving
• Teamwork