Customer Service - Booking Hotels
@ Talentify.io

Hybrid
$70,000
Hybrid
Full Time
Posted 23 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @talentify.io
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Job Details

Why Consider This Job Opportunity

Salary up to $70,000 per year, flexible remote work environment for a work-life balance, full training and access to industry resources and tools, supportive team culture with opportunities for mentorship, exclusive travel discounts and perks through industry partners, and personal and professional development opportunities.

What To Expect (Job Responsibilities)

  • Assist clients in selecting and booking hotel accommodations.
  • Provide accurate information on hotel amenities, pricing, and availability.
  • Respond promptly to client inquiries via phone, email, or online chat.
  • Maintain detailed and accurate records of client interactions and bookings.
  • Stay updated on hotel offerings, travel trends, and industry changes.

What Is Required (Qualifications)

  • Strong communication and customer service skills.
  • Friendly, professional demeanor, and positive attitude.
  • Ability to work independently and manage time effectively.
  • Basic computer skills and a reliable internet connection.
  • Interest in travel and helping clients plan memorable stays.

How To Stand Out (Preferred Qualifications)

  • Previous experience in customer service, hospitality, or sales is a plus.

Key skills/competency

  • Customer Service
  • Booking
  • Hotel Accommodations
  • Travel Trends
  • Communication
  • Time Management
  • Remote Work
  • Record Keeping
  • Industry Knowledge
  • Mentorship
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How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Customize your resume: Highlight customer service and travel experience.
  • Research Talentify.io: Understand their mission and culture.
  • Showcase remote skills: Emphasize independent work aptitude.
  • Prepare for interviews: Review travel trends and booking processes.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and booking software basics.
Practice online chat and email communication.
Study hotel booking systems and travel trends.
Familiarize with customer record management tools.

Behavioral Questions

Describe a challenging customer service situation handled.
Explain time management in a remote environment.
Detail a successful client interaction story.
Share experience working independently under pressure.

Frequently Asked Questions