Customer Service - Booking Hotels
@ Talentify.io

Hybrid
$70,000
Hybrid
Full Time
Posted 11 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @talentify.io
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Job Details

Why Consider This Job Opportunity

Salary up to $70,000 a year with a flexible, remote work environment. Enjoy a supportive team culture, comprehensive training, access to industry resources and tools, income-earning possibilities based on performance, exclusive travel discounts and perks through industry partners, and opportunities for personal and professional development.

What To Expect (Job Responsibilities)

  • Assist clients in selecting and booking hotel accommodations.
  • Provide accurate information on hotel amenities, pricing, and availability.
  • Respond promptly and professionally to client inquiries via phone, email, or online chat.
  • Maintain detailed and accurate records of client interactions and bookings.
  • Collaborate with team members to ensure seamless client experiences.

What Is Required (Qualifications)

  • Strong communication and customer service skills.
  • Friendly, professional demeanor and positive attitude.
  • Comfortable working independently and managing time effectively.
  • Basic computer skills and a reliable internet connection.
  • Interest in travel and helping clients plan memorable stays.

How To Stand Out (Preferred Qualifications)

Previous experience in customer service, hospitality, or sales is a plus but not required.

Key skills/competency

  • Customer Service
  • Booking
  • Hotels
  • Travel Planning
  • Remote Work
  • Communication
  • Record Keeping
  • Problem Solving
  • Team Collaboration
  • Hospitality

How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Research Talentify.io's culture: Review mission and recent news online.
  • Customize your resume: Highlight customer service and booking skills.
  • Showcase travel interest: Emphasize hospitality experiences.
  • Practice interview scenarios: Prepare real customer interaction examples.

📝 Interview Preparation Advice

Technical Preparation

Familiarize with booking software basics.
Practice digital communication tool usage.
Review standard CRM systems workflows.
Ensure reliable internet connection setup.

Behavioral Questions

Describe handling challenging client queries.
Explain independent work experiences.
Share examples of teamwork success.
Discuss time management under pressure.

Frequently Asked Questions