Customer Service - Booking Hotels
@ Talentify.io

Hybrid
$70,000
Hybrid
Full Time
Posted 15 hours ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXX***** @talentify.io
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Job Details

Why Consider This Job Opportunity

Salary up to $70,000 a year, flexible remote work environment, comprehensive training, and access to industry resources and tools. Enjoy a supportive team culture with mentorship opportunities, income-earning possibilities based on performance, and exclusive travel discounts through industry partners.

What To Expect (Job Responsibilities)

As a Customer Service - Booking Hotels specialist, your responsibilities include:

  • Assisting clients in selecting and booking hotel accommodations.
  • Providing accurate information on hotel amenities, pricing, and availability.
  • Responding promptly and professionally to client inquiries via phone, email, or chat.
  • Maintaining detailed and accurate records of client interactions and bookings.
  • Staying updated on hotel offerings, travel trends, and industry changes.

What Is Required (Qualifications)

Required qualifications include strong communication and customer service skills, a friendly and professional demeanor, the ability to work independently, basic computer skills, and a reliable internet connection. An interest in travel and helping clients plan memorable stays is essential.

How To Stand Out (Preferred Qualifications)

Previous experience in customer service, hospitality, or sales is a plus.

Key skills/competency

  • Customer Service
  • Booking
  • Communication
  • Hospitality
  • Travel
  • Record Keeping
  • Remote Work
  • Time Management
  • Problem Solving
  • Mentorship
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How to Get Hired at Talentify.io

🎯 Tips for Getting Hired

  • Research Talentify.io's culture: Study their mission, values, and employee reviews.
  • Customize your resume: Highlight related customer service experience.
  • Showcase communication skills: Emphasize responsive client interactions.
  • Prepare real-life examples: Share experiences handling bookings.

📝 Interview Preparation Advice

Technical Preparation

Review booking software basics.
Practice using online chat tools.
Refresh knowledge on hotel systems.
Study remote work technology tools.

Behavioral Questions

Describe a challenging customer interaction.
Explain time management strategies used.
Share conflict resolution experience.
Discuss a time you adapted to change.

Frequently Asked Questions