Customer Service - Booking Hotels

Why Consider This Job Opportunity

Salary up to $70,000 a year, flexible remote work environment, comprehensive training, and access to industry resources and tools. Enjoy a supportive team culture with mentorship opportunities, income-earning possibilities based on performance, and exclusive travel discounts through industry partners.

What To Expect (Job Responsibilities)

As a Customer Service - Booking Hotels specialist, your responsibilities include:

• Assisting clients in selecting and booking hotel accommodations.
• Providing accurate information on hotel amenities, pricing, and availability.
• Responding promptly and professionally to client inquiries via phone, email, or chat.
• Maintaining detailed and accurate records of client interactions and bookings.
• Staying updated on hotel offerings, travel trends, and industry changes.

What Is Required (Qualifications)

Required qualifications include strong communication and customer service skills, a friendly and professional demeanor, the ability to work independently, basic computer skills, and a reliable internet connection. An interest in travel and helping clients plan memorable stays is essential.

How To Stand Out (Preferred Qualifications)

Previous experience in customer service, hospitality, or sales is a plus.

Key skills/competency

• Customer Service
• Booking
• Communication
• Hospitality
• Travel
• Record Keeping
• Remote Work
• Time Management
• Problem Solving
• Mentorship