9 days ago

Customer Service Associate

Talentify.io

Hybrid
Part Time
$48,000
Hybrid

Job Overview

Job TitleCustomer Service Associate
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$48,000
LocationHybrid

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Job Description

Job Overview: Customer Service Associate

Talentify.io is seeking a dedicated Customer Service Associate to join their team. This role supports Home Health Focus AI's mission to connect home healthcare professionals with meaningful opportunities that prioritize patient care. As Talentify.io is not a staffing firm, your role will be to facilitate smooth operations by interacting directly with customers and care providers.

Why This Opportunity Stands Out

  • Earn a competitive salary up to $23 per hour.
  • Enjoy a fully remote work setup with flexible scheduling options.
  • Receive comprehensive paid onboarding training to ensure your success.
  • Engage in stable, predictable tasks within a supportive and friendly team environment.
  • Discover clear opportunities for growth and advancement within the organization.

Your Key Responsibilities Will Include

  • Efficiently processing incoming customer orders.
  • Accurately confirming basic payment details.
  • Delivering short service consultations to customers.
  • Responding to email and chat inquiries promptly.
  • Updating records within internal tools as required.

What We're Looking For (Qualifications)

  • Must reside in Virginia.
  • Authorized to work in the U.S.
  • Possess clear written English skills.
  • Basic computer proficiency.
  • Reliable internet connection.

How to Excel (Preferred Qualifications)

  • Demonstrate strong organizational skills and attention to detail.
  • Exhibit punctuality and dependability in all tasks.

Key skills/competency

  • Customer Service
  • Remote Work
  • Flexible Schedule
  • Order Processing
  • Payment Confirmation
  • Email Support
  • Chat Support
  • Data Entry
  • Communication
  • Problem Solving

Tags:

Customer Service Associate
Customer service
order processing
payment confirmation
consultation
email support
chat support
data entry
record keeping
communication
inquiry resolution
CRM
Microsoft Office
Google Workspace
ticketing systems
communication platforms
internet tools
virtual meeting tools
database management
cloud computing
email clients

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How to Get Hired at Talentify.io

  • Tailor your resume for Talentify.io: Emphasize customer service achievements, remote work experience, and any familiarity with home healthcare. Highlight clear written communication and organizational skills, key for a Customer Service Associate role.
  • Showcase your technical aptitude: Detail your proficiency with basic computer tools, CRM software, and experience handling email/chat systems, which are vital for this remote Customer Service Associate position.
  • Prepare for behavioral questions: Research Talentify.io's values on transparency and customer focus. Practice articulating how you handle difficult customer interactions, prioritize tasks, and maintain dependability in a remote setting.
  • Highlight your Virginia residency: Clearly state your current residence in Virginia, as this is a non-negotiable requirement for the Customer Service Associate role at Talentify.io. Ensure all required qualifications are explicitly met.
  • Demonstrate organizational prowess: Be ready to share examples of how you manage multiple inquiries, maintain accurate records, and stay punctual with tasks in a fast-paced environment.

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