Centralized Scheduler @ Talentify.io
placeHybrid
attach_money $45,000
businessHybrid
scheduleFull Time
Posted 17 hours ago
Your Application Journey
Interview
Email Hiring Manager
***** @wvuh.org
Recommended after applying
Job Details
About the Role
The Centralized Scheduler role at Centralized Scheduler is responsible for scheduling, canceling, rescheduling, and registering outpatient visits and procedures for multiple ambulatory clinics. The position involves collecting necessary information to prepare schedules and registrations.
Core Job Duties and Responsibilities
- Obtain and verify patient guarantor information annually.
- Generate and verify referrals or authorizations as needed.
- Schedule and register patients based on guidelines and appropriateness.
- Collect necessary patient/customer information for appointments.
- Notify relevant personnel about scheduling modifications.
- Communicate and respond to patient and staff needs and complaints.
- Consult with referring physician’s office for written/electronic orders.
- Ensure completeness of written orders and documentation.
- Complete Workques and daily tasks efficiently.
- Respond to all patient communications and escalate urgent matters.
Minimum Qualifications
High School diploma or equivalent, state criminal background check and federal clearances where applicable.
Skills and Abilities
Strong written and verbal communication skills.
Working Environment
Standard office environment with accommodations for disabilities. Ability to sit for extended periods.
Additional Information
- Weekly Hours: 40
- Employment Type: Non-Exempt
- Shift: United States of America
- Hiring Organization: WVUH West Virginia University Hospitals (Cost Center: 550 WVUH Scheduling Call Center)
Key Skills/Competency
- Scheduling
- Registration
- Patient Communication
- Data Collection
- Documentation
- Referral Processing
- Order Verification
- Time Management
- Attention to Detail
- Problem Resolution
How to Get Hired at Talentify.io
🎯 Tips for Getting Hired
- Customize your resume: Align with scheduling and registration skills.
- Highlight communication: Emphasize clear patient interactions.
- Show attention to details: Include documentation expertise.
- Prepare for behavioral questions: Share conflict resolution examples.
📝 Interview Preparation Advice
Technical Preparation
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Review scheduling software basics.
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Practice data entry accuracy.
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Study patient registration processes.
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Learn office productivity tools.
Behavioral Questions
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Describe a challenging scheduling conflict.
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Explain handling patient complaints.
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Share teamwork in a call center.
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Demonstrate communication under pressure.
Frequently Asked Questions
What experience is needed for the Centralized Scheduler role at WVUH?
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What qualifications are necessary for Centralized Scheduler at WVUH?
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What type of work environment will I experience at WVUH as a Centralized Scheduler?
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