Listening Expert
TalentDrift
Job Overview
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Job Description
About the Role
We are seeking highly skilled Generalists (Bachelor’s degree minimum) to support a fast-moving project with one of the world’s leading AI labs. This initiative focuses on improving AI systems designed for therapeutic-style conversations by evaluating, comparing, and refining model-generated responses.
In this role as a Listening Expert, you will review pairs of AI-generated replies and assess them against structured criteria such as empathy, emotional insight, communication quality, and appropriateness for supportive dialogue. When needed, you will also produce clear, improved rewrites that better meet the project’s standards. Your work will directly support research teams as they strengthen safe, supportive, and human-aligned AI behavior in mental-health-oriented conversation settings.
Important: This project has an accelerated timeline and requires contributors who can begin immediately following a mandatory onboarding session.
TalentDrift considers all qualified applicants without regard to legally protected characteristics and provides reasonable accommodations upon request.
Contract and Payment Terms
You will be engaged as an independent contractor. This is a fully remote role that can be completed on your own schedule. Projects can be extended, shortened, or concluded early depending on needs and performance.
Your work at TalentDrift will not involve access to confidential or proprietary information from any employer, client, or institution. Payments are weekly on Stripe or Wise based on services rendered.
Please note: TalentDrift is unable to support H1-B or STEM OPT candidates at this time.
Key skills/competency
- AI Evaluation
- Empathy and Emotional Intelligence
- Communication Analysis
- Qualitative Assessment
- Content Rewriting
- Natural Language Understanding
- Therapeutic Communication Principles
- Critical Thinking
- Attention to Detail
- Adaptability
How to Get Hired at TalentDrift
- Research TalentDrift's mission: Study their focus on talent solutions and AI support, understanding their values and project goals through their official website and professional networks.
- Tailor your resume: Customize your application to highlight experience in AI evaluation, qualitative analysis, empathetic communication, and critical thinking, using keywords from the Listening Expert job description.
- Showcase relevant skills: Emphasize any background in language analysis, content refinement, or support roles where active listening and insightful feedback were crucial.
- Prepare for analytical questions: Be ready to discuss how you would assess complex information, provide constructive criticism, and refine content based on specific guidelines, relevant to the Listening Expert role.
- Demonstrate adaptability and readiness: Highlight your ability to quickly onboard, work independently, manage your schedule effectively, and meet tight project deadlines.
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