Business Analyst

Purpose

The Business Analyst within the Enterprise Architecture (EA) organization plays a key role in supporting and improving architecture governance operations, developing and maintaining architecture metrics, and managing business process modeling activities. This role ensures the smooth functioning of the Architecture Review Board (ARB) and its supporting committees, drives enhancements to governance frameworks, and contributes to the effectiveness of architecture enablement practices across the enterprise.

The ideal candidate is detail-oriented, highly organized, and skilled in facilitating cross-functional initiatives involving architects, business partners, and subject matter experts.

Essential Functions

Architecture Governance Operations

• Facilitate and manage all operational aspects of the Architecture Review Board (ARB).
• Coordinate the Solution Review Group (SRG), including meeting logistics, agenda preparation, documentation, and follow-up actions.
• Ensure timely tracking, assignment, and resolution of ARB/SRG action items, decisions, and escalations.
• Serve as the central point of coordination between Enterprise Architects, business partners, project teams, and ARB delegates.
• Maintain governance calendars, workflows, and review schedules to ensure predictable and efficient governance cycles.

Governance Process Improvement & Standards Development

• Develop, maintain, and continuously improve ARB processes, operating procedures, decision frameworks, templates, and review artifacts.
• Identify opportunities to streamline governance workflows, reduce bottlenecks, and increase transparency and effectiveness.
• Collaborate with architects to implement governance best practices and ensure alignment with enterprise architecture standards and strategy.
• Provide onboarding materials, training, and communication for governance participants.

Architecture Metrics & Reporting

• Define, collect, maintain, and publish Enterprise Architecture metrics, dashboards, and reporting artifacts.
• Work with domain architects and data stakeholders to establish meaningful KPIs that reflect architecture maturity, compliance, and value delivery.
• Analyze trends and provide insights to EA leadership to support decision-making and continuous improvement.

Business Process Modeling & Quality Assurance

• Review business process models for quality, accuracy, adherence to modeling standards, and architectural alignment.
• Provide feedback, coaching, and support to improve process modeling competencies across the enterprise.
• Administer the process modeling tool (e.g., access management, repository hygiene, template management).
• Ensure process assets remain accurate, discoverable, and connected to architecture governance workflows as needed.

Continuous Improvement & Operational Excellence

• Identify opportunities to increase the efficiency and effectiveness of architecture governance, architecture enablement, and EA team operations.
• Recommend improvements and support implementation of new tools, automation, and optimized workflows.
• Participate in internal EA initiatives, working groups, and capability building activities.

Qualifications

Education Level: Bachelor's Degree in Business, Information Technology, Computer Science or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years experience in functional, operational, business, data, systems or testing analysis. 2 years of experience in business analysis or related discipline (i.e., process design / improvement, IT governance, metrics / performance management).

Preferred Qualifications: Experience using process modeling tools (i.e., Signavio).

Knowledge, Skills And Abilities

• Strong time-management and organizational skill.
• Excellent communication skills both written and verbal.
• Ability to organize stakeholder meetings.
• Microsoft Office applications usage.

Key skills/competency

• Architecture Governance
• Business Process Modeling
• Enterprise Architecture (EA)
• Metrics & Reporting
• Process Improvement
• Stakeholder Management
• Solution Review Group (SRG)
• Quality Assurance
• Operational Excellence
• Data Analysis