Customer Account Executive @ Tailscale
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Job Details
About Tailscale
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and devices, whether for hobbyists or multinational corporations. Founded in 2019 and fully distributed, Tailscale is backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Job Overview
Join our rapidly growing Sales team as a Customer Account Executive. In this role, you will help expand and renew customer accounts by identifying new use cases, educating clients on feature releases, and ensuring successful product adoption. You will work closely with the Solutions Engineering, Customer Success, Support, Marketing, and Product teams.
Key Responsibilities
- Become an expert in how Tailscale helps customers.
- Build a credible quarterly pipeline focusing on upsells and renewals.
- Own upsell and renewal targets across accounts.
- Educate customers during evaluation and adoption cycles.
- Provide accurate weekly forecasting and revenue delivery.
- Create mutual action/success plans with prospects and existing customers.
What We Are Looking For
- 2+ years of closing experience in an AE or AM role.
- Strong desire to join a high-growth, fully remote software startup.
- Experience selling developer/technical products, ideally in PLG motions.
- Proven ability to present to senior managers and executives.
- Capability to manage multiple opportunities across various stages.
- Experience with tools like Gong and collaboration with Sales Engineering.
Benefits & Work Environment
Enjoy an inclusive and flexible work culture along with a competitive compensation package that includes a base salary, equity, variable commissions, and comprehensive group benefits. Tailscale supports remote work with options for in-office collaboration in London (hybrid preferred - 3 days per week). Other perks include professional development funds, generous parental leave, build-your-own home office setup, and more.
Key skills/competency
- Sales
- Account Management
- Upselling
- Renewals
- Pipeline Management
- Customer Education
- Forecasting
- PLG
- Collaboration
- Technical Sales
How to Get Hired at Tailscale
🎯 Tips for Getting Hired
- Research Tailscale's culture: Study their mission, values, and press releases.
- Customize your resume: Highlight relevant sales and technical experience.
- Prepare for interviews: Practice pipeline management and forecasting topics.
- Showcase collaborative skills: Emphasize teamwork with cross-functional groups.