Medical Device Sales Associate Territory Account Manager
Tactile Medical · Arlington, TX
- On site
- Full-time
- $74,550 / year
- Arlington, TX
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Job highlights
- Sell medical devices and educate clinicians/patients.
- Conduct full-cycle consultative sales processes.
- Provide in-home product demonstrations.
- Assist with sales strategies and goal achievement.
- Ensure regulatory compliance and provide support.
About the role
About Tactile Medical
Tactile Medical specializes in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency, and respiratory illnesses.Job Summary
The Associate Territory Account Manager is responsible for selling Tactile Medical devices and educating physicians, clinicians, and patients on our medical devices. These devices are clinically proven to improve the quality of life for Lymphedema patients.Responsibilities
- Conducts full-cycle consultative sales, including prospecting, scheduling and attending meetings, product demonstrations, in-services, closing, and follow-up.
- Works with physicians, therapists, and other clinicians to increase awareness and educate them on the Flexitouch System and other products and services offered by Tactile Medical.
- Provides in-home product demonstrations on our devices for patients and assists them with questions.
- Assists the Territory Account Manager with sales strategies and execution to surpass sales goals.
- Assists in providing customer support through training and education in disease state, treatment protocols, and reimbursement requirements.
- Ensures compliance with all appropriate regulatory requirements, including HIPAA.
- Performs other duties as assigned.
Qualifications
Education & Experience
- Bachelor’s degree or equivalent combined education and work experience (4 years).
- 1+ years of outside sales/inside sales experience OR 2+ years of patient-facing clinical experience OR 1+ years of Tactile Medical patient-facing or sales support work experience.
- Preferred: Outside sales experience with in-person product demonstrations.
- Preferred: Clinical experience working directly with lymphedema patients (e.g., Nurse, CLT, PTA, PT, OT, OTA).
- Demonstrated success interacting with Tactile Medical patients, customers, and clinicians.
Knowledge, Skills, And Abilities
- Excellent interpersonal, communication, and time management skills.
- Strong sales closing experience and mentality, including persuasiveness, assertiveness, and persistence.
- Resourceful and a self-starter.
- Ability to travel/drive within and outside of the territory for conferences, trainings, etc.
- Ability to lift 20 pounds.
Total Compensation Package
Our total compensation package includes medical, dental, and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.Key Skills/Competency
- Medical Device Sales
- Lymphedema Treatment
- Consultative Selling
- Product Demonstration
- Physician Education
- Patient Education
- Sales Strategy
- Territory Management
- Clinical Support
- HIPAA Compliance
Skills & topics
- Medical Device Sales
- Sales Associate
- Territory Account Manager
- Lymphedema
- Chronic Venous Insufficiency
- Respiratory Illnesses
- Consultative Selling
- Product Demonstration
- Physician Relations
- Patient Education
- Sales Goals
- HIPAA
- Outside Sales
- Clinical Experience
How to get hired
- Tailor your resume: Highlight experience in medical device sales, clinical work, or patient education relevant to Tactile Medical's products.
- Showcase your skills: Emphasize your consultative selling abilities, persuasiveness, assertiveness, and persistence in your application.
- Demonstrate your drive: Provide examples of how you are a resourceful self-starter and meet or exceed sales goals.
- Prepare for interviews: Be ready to discuss your experience with product demonstrations and educating healthcare professionals and patients.
- Research the company: Understand Tactile Medical's mission and products to align your answers with their values.
Technical preparation
Study lymphedema and related conditions.,Practice product demonstrations thoroughly.,Understand reimbursement processes.,Familiarize yourself with HIPAA regulations.
Behavioral questions
Describe a challenging sales situation you handled.,How do you build rapport with new clients?,How do you handle rejection in sales?,How do you stay organized with multiple tasks?
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Frequently asked questions
- What is the typical career path for a Medical Device Sales Associate at Tactile Medical?
- The Medical Device Sales Associate role at Tactile Medical is a foundational sales position. Success in this role can lead to opportunities as a Territory Account Manager, where you manage your own accounts, or potentially into broader sales leadership or management roles within the company.
- What kind of sales training does Tactile Medical provide for new hires?
- Tactile Medical offers comprehensive training that includes product knowledge, consultative sales techniques, understanding disease states like lymphedema, and navigating reimbursement requirements. You will also receive guidance on conducting effective in-home product demonstrations.
- How important is travel for the Medical Device Sales Associate role?
- Travel is a significant component of this role. You will need to be able to travel and drive within your assigned territory to conduct product demonstrations and meet with physicians and patients. Travel outside the territory for conferences and training will also be required.
- What are the key performance indicators for a Medical Device Sales Associate at Tactile Medical?
- Key performance indicators include successfully conducting full-cycle sales, increasing awareness and education of Tactile Medical's products among healthcare professionals and patients, achieving sales goals (monthly, quarterly, and annually), and providing excellent customer support.
- Does Tactile Medical hire entry-level candidates for the Medical Device Sales Associate position?
- While prior sales or clinical experience is preferred, Tactile Medical does consider candidates with a Bachelor's degree and a strong aptitude for sales. The company values a Bachelor's degree or equivalent education/work experience (4 years), and specific sales or patient-facing experience can be a plus.
- What is the typical work environment for a Medical Device Sales Associate?
- The work environment is dynamic and involves a mix of remote work, office-based tasks, and significant time in the field. You will be conducting in-home demonstrations for patients and visiting physician offices and clinics. Field-based work requires the ability to travel and lift up to 20 pounds.