Casual Sales Assistant - Melbourne Central
T2 Tea · Melbourne, Victoria, Australia
- On site
- Full-time
- A$25,000 / year
- Melbourne, Victoria, Australia
Job highlights
- Provide exceptional customer service.
- Expand product knowledge and brewing expertise.
- Manage stock and visual merchandising.
- Work in a fast-paced retail environment.
- Join a passionate and diverse team.
About the role
About T2 Tea
We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.
Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.
Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.
We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com
About The Role
Looking for a role that fills your cup? Good news, T2 Tea is looking for a casual sales assistant to join its passionate team.
- Provide world-class customer service experience to every customer.
- Continually expand your knowledge of products and become a tea and brewing expert.
- Manage high volumes of stock and undertake visual merchandising to provided standards.
- Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.
About You
- Acts with customer in mind.
- Ready to work in a busy and fast-paced environment.
- Self-motivated and ready to learn.
- Strong communication skills.
- Previous customer service or retail experience advantageous.
Life at T2
- Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
- Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
- Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
- Volunteer leave day per year with a purpose aligned organisation.
- Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
- Employee Assistance Program (EAP).
About The Application Process
Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
No agencies please – we have this one brewing in-house.
Key skills/competency
- Customer Service
- Sales
- Retail Operations
- Visual Merchandising
- Stock Management
- Communication Skills
- Teamwork
- Product Knowledge
- Problem-Solving
- Adaptability
Skills & topics
- Sales Assistant
- Retail Sales
- Customer Service
- Melbourne Central
- T2 Tea
- Casual
- Sales
- Tea Products
- Visual Merchandising
- Stock Management
- Retail
- Hospitality
How to get hired
- Tailor your resume: Highlight customer service, retail experience, and enthusiasm for tea.
- Showcase your skills: Emphasize communication, self-motivation, and ability to learn.
- Express your passion: Convey your genuine interest in T2's products and culture.
- Apply with confidence: Don't hesitate to apply even if you don't meet every requirement.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Casual Sales Assistant role at T2 Tea?
- The job description mentions flexible working arrangement options, including hybrid work, which suggests a potential for hybrid arrangements, though the specific arrangement for this casual role may vary and is best clarified during the application process.
- What are the key responsibilities of a Casual Sales Assistant at T2 Tea?
- As a Casual Sales Assistant at T2 Tea, your key responsibilities include providing world-class customer service, expanding your product knowledge to become a tea expert, managing stock, and performing visual merchandising. You will also be expected to adhere to health and safety policies.
- What qualifications or experience are preferred for the Casual Sales Assistant position at T2 Tea?
- While not strictly required, previous customer service or retail experience is advantageous. The company values self-motivated individuals with strong communication skills who are ready to learn and work in a busy environment.
- What benefits does T2 Tea offer its employees?
- T2 Tea offers a competitive salary with bonus earning potential, a 50% employee discount on products, recognition programs, a volunteer leave day, progressive workplace policies, and an Employee Assistance Program (EAP).
- How can I apply for the Casual Sales Assistant job at T2 Tea?
- To apply for the Casual Sales Assistant position at T2 Tea, please submit your application through their official careers portal. The company encourages all interested candidates to apply, even if they don't meet every single requirement.
- What kind of work environment can I expect at T2 Tea?
- You can expect a busy and fast-paced retail environment at T2 Tea, filled with a passionate and diverse team. The company fosters an inclusive culture and provides training and incentives.
- Does T2 Tea offer opportunities for career growth?
- As T2 Tea is part of LIPTON Teas and Infusions, a larger global business, there are opportunities to build global relationships, expand your career globally, and participate in industry-leading initiatives.