Job Overview
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Job Description
About T2 Tea
We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.
Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.
Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.
We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com
About The Role
Looking for a role that fills your cup? Good news, T2 Tea is looking for a casual sales assistant to join its passionate team.
- Provide world-class customer service experience to every customer.
- Continually expand your knowledge of products and become a tea and brewing expert.
- Manage high volumes of stock and undertake visual merchandising to provided standards.
- Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.
About You
- Acts with customer in mind.
- Ready to work in a busy and fast-paced environment.
- Self-motivated and ready to learn.
- Strong communication skills.
- Previous customer service or retail experience advantageous.
Life at T2
- Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
- Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
- Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
- Volunteer leave day per year with a purpose aligned organisation.
- Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
- Employee Assistance Program (EAP).
About The Application Process
Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
No agencies please – we have this one brewing in-house.
Key skills/competency
- Customer Service
- Sales
- Retail Operations
- Visual Merchandising
- Stock Management
- Communication Skills
- Teamwork
- Product Knowledge
- Problem-Solving
- Adaptability
How to Get Hired at T2 Tea
- Tailor your resume: Highlight customer service, retail experience, and enthusiasm for tea.
- Showcase your skills: Emphasize communication, self-motivation, and ability to learn.
- Express your passion: Convey your genuine interest in T2's products and culture.
- Apply with confidence: Don't hesitate to apply even if you don't meet every requirement.
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