BMW Brand Expert
Sytner Group · Worcester and Kidderminster Area
- On site
- Contract
- £30,000 / year
- Worcester and Kidderminster Area
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Job highlights
- Engage customers to promote BMW brand benefits.
- Provide exceptional customer care in retail.
- Develop expert BMW product knowledge.
- Work with a successful, motivated team.
- Enjoy meeting people and prestige brands.
About the role
About The Role
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
A fantastic opportunity is available for a Brand Expert to join our team at Sytner Worcester.
As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About You
Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.
A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of BMW.
This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please contact us.
Key skills/competency
- Customer Service
- Brand Promotion
- Sales
- Retail Experience
- Communication Skills
- Relationship Building
- Product Knowledge
- Enthusiasm
- Self-Motivation
- BMW Brand Expertise
Skills & topics
- BMW Brand Expert
- Customer Service
- Retail
- Sales
- Automotive
- Brand Promotion
- Customer Engagement
- Sytner Group
- Worcester
- Luxury Sales
How to get hired
- Tailor your resume: Highlight retail experience and customer service achievements relevant to Sytner Group and the BMW Brand Expert role.
- Showcase your passion: Emphasize enthusiasm for automotive brands, especially BMW, and your customer-centric approach in your application.
- Prepare for interviews: Be ready to discuss your customer service philosophy, how you build rapport, and your motivation to learn about BMW.
- Research Sytner Group: Understand their values, commitment to diversity, and career development opportunities to align your responses.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary responsibility of a BMW Brand Expert at Sytner Worcester?
- The primary responsibility of a BMW Brand Expert at Sytner Worcester is to be the first point of contact for customers, building rapport, exciting them about the BMW brand, and promoting its unique selling points and accessories.
- What kind of experience is ideal for the BMW Brand Expert role at Sytner Group?
- Ideally, candidates should have previous experience in retail and a proven ability to maintain exceptional customer care in a competitive environment. A passion for customer service is also a key attribute.
- Does Sytner Group offer training for the BMW Brand Expert position?
- Yes, Sytner Group offers extensive training to allow Brand Experts to develop expert knowledge of BMW. This is a great opportunity for those looking to expand their knowledge and inspire others.
- What are the working hours for a BMW Brand Expert at Sytner Worcester?
- This is a full-time role, which typically includes weekends to ensure the highest levels of customer service are provided.
- What benefits does Sytner Group offer to its employees?
- Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement (33 days), industry-leading maternity/paternity/adoption pay, career development opportunities, recognition of long service, discounted car schemes, high street discounts, discounted gym memberships, a cycle to work scheme, and one day of paid voluntary/community work per year.
- How can I inquire about reasonable adjustments for the job interview process at Sytner Group?
- Sytner Group is committed to Diversity and Inclusion. You have the right to ask for changes or adjustments to job interviews and the recruitment process. For more information, please contact them directly.
- Is this BMW Brand Expert role suitable for someone passionate about cars and customer interaction?
- Absolutely. This role is a fantastic opportunity for individuals who enjoy meeting people, working for a prestige brand like BMW, and being part of a highly successful and motivated team.
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