Senior Director, Business Development

About Syneos Health

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success. We leverage unique clinical, medical affairs, and commercial insights to deliver outcomes that address modern market realities.

Our strength lies in our collaborative culture. Every day, our global team of 29,000 employees across 110 countries works together to further our vision of shortening the distance from Lab to Life®.

We are committed to developing our people through career progression, supportive leadership, and comprehensive training. Our 'Total Self' culture promotes authenticity, and we continuously strive to build an inclusive environment where diversity of thought, background, and perspective thrives.

Job Responsibilities of a Senior Director, Business Development

The Senior Director, Business Development is responsible for driving sales growth within an assigned geographic territory. This pivotal role balances strategic account farming with targeted hunting activities, focusing on expanding existing accounts and pursuing new opportunities. You will develop tailored engagement plans, build trusted relationships, and orchestrate multi-functional solution development to achieve immediate impact and foster long-term value. Leveraging data-driven insights, you will prioritize resources to maximize territory performance and enhance Syneos Health’s presence within the biopharmaceutical industry.

Core Responsibilities

• Develop and execute a comprehensive sales strategy for a defined book of business and geographic territory, focusing on both new client acquisition and growth of existing accounts.
• Manage an optimized territory through data-informed prioritization of time, client opportunity, and market potential.
• Identify, engage, and nurture key client relationships with decision-makers, influencers, and stakeholders at all levels.
• Lead the orchestration of tailored, multi-touchpoint sales strategies based on client needs, pipeline dynamics, and strategic goals.
• Drive expansion playbooks, including therapeutically aligned strategies, renewal opportunities, and next-phase conversions, to deepen account value.
• Collaborate closely with cross-functional teams—including operations, therapeutic strategy, deal strategy, and delivery—to co-develop solutions that address client-specific challenges.
• Act as a client champion internally by sharing insights on client culture, preferences, and strategic priorities to enable effective team alignment and proposal development.
• Educate clients on Syneos Health’s differentiated value proposition, clinical and commercial capabilities, and evolving service offerings.
• Conduct regular territory performance reviews, forecast pipeline progression, and adjust plans based on shifting client and market needs.
• Maintain up-to-date records of client activity, pipeline, and sales progress within CRM platforms such as Salesforce.
• Stay current on industry trends, competitor developments, and emerging client needs to continuously refine engagement strategies.
• Represent Syneos Health at client meetings, industry conferences, and other relevant events to build brand presence and uncover new opportunities.

Qualifications

• Bachelor’s Degree required; advanced degree preferred.
• Experience in healthcare, life sciences, or biopharma in a business development, commercial, or strategic sales role.
• Proven success managing complex B2B sales cycles and navigating mid- to executive-level client relationships.
• Strong consultative selling skills with a demonstrated ability to uncover client needs and co-create impactful solutions.
• Excellent interpersonal, influencing, and negotiation abilities with a collaborative leadership style.
• Highly organized with the ability to prioritize effectively in a fast-paced, dynamic environment.
• Data-driven decision maker with strong business acumen and strategic thinking capability.
• Proficient in Salesforce or similar CRM platforms; Microsoft Office Suite experience required.
• Ability to travel up to 40% for client meetings, conferences, and internal events.

Key skills/competency

• Business Development
• Sales Strategy
• Account Management
• Client Relationship Management
• Biopharmaceutical Industry
• Consultative Selling
• Negotiation
• Cross-functional Collaboration
• CRM (Salesforce)
• Market Analysis