Senior Director, Revenue Operations

@ Syndigo

About Syndigo

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem—accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for managing master data, product information, digital assets, and content syndication and analytics across varied industries.

We serve more than 50,000 global users across 12,000+ brands and over 1,750 global retailers. Our mission is to deliver rich, accurate product content that helps consumers shop online with confidence and enables brands and retailers to operate efficient product supply chains.

Role Overview: Senior Director, Revenue Operations

In this role, you will shape and execute our commercial strategy by optimizing processes, forecasting, managing commercial business systems, controlling expenses, and overseeing P&L. Your strategic thinking, financial acumen, and strong leadership will drive business growth.

Key Responsibilities

• Revenue Operation and Strategy Execution: Develop strategies to boost revenue growth, sales effectiveness, and customer success.
• Commercial Operations & Forecasting: Optimize processes, manage CRM and pipeline forecasting, and communicate insights to leadership.
• Quota and Commission Plan Design: Design commission structures in collaboration with Accounting.
• Data & Performance Analytics: Set KPIs, analyze sales metrics, and deliver actionable insights.
• Commercial Systems Ownership: Lead CRM (Salesforce), sales engagement, marketing automation, and BI platforms strategy.
• Expense & P&L Management: Oversee budgeting, forecasting, expense control, and commercial P&L management.
• Team Leadership and Development: Build and mentor a high-performing revenue operations team and lead change initiatives.

Qualifications

• Bachelor’s degree in Business, Finance, Economics or related field (MBA preferred).
• 10+ years in revenue, sales or commercial operations with 5+ years in management.
• Expertise in B2B subscription software and services, GTM strategy, sales processes, and CRM systems (Salesforce).
• Proven track record with commercial budgets and P&L responsibilities.
• Experience in fast-paced, high-growth environments and some travel required.

Compensation & Benefits

Budgeted salary range: $200,000—$220,000 USD. This position is bonus eligible. Full-time U.S. based employees enjoy competitive health benefits, PTO, disability coverages, parental leave, 401(k), and tuition reimbursement.

Diversity, Equity & Inclusion

Diversity is a core value at Syndigo. We encourage new ideas and diverse approaches to help drive innovation and success.

Privacy Notice

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Key skills/competency

Senior Director, Revenue Operations, revenue growth, sales effectiveness, forecasting, CRM, commission design, P&L management, analytics, budgeting, leadership