Senior Administrative Assistant

Role Summary/Purpose

In this onsite/hybrid Senior Administrative Assistant role, you will provide administrative support services to Synchrony’s Senior Vice President Home & Auto Commercial and Integration Leader and senior leadership team members. The ideal candidate must have strong organizational and communication skills, and demonstrate a proactive approach to problem-solving and thriving in a fast-paced environment.

Essential Responsibilities

• Proactively support the SVP Home & Auto Commercial & Integration Leader and team by independently handling all assigned duties, taking direction from and balancing needs of staff members.
• Interact with employees, clients, vendors, and stakeholders in a professional and efficient manner.
• Effectively use computer and company software programs with a strong emphasis on Microsoft Word, PowerPoint, Excel, and Outlook (for appointments/email).
• Plan and create meetings and manage busy and complex calendars, including frequent calendar shifts.
• Arrange for complex travel plans and events, and prepare/reconcile T&E and Purchase Card reports.
• Process invoices and ensure timely vendor payments.
• Coordinate the compilation of large PowerPoint presentations, providing revision and editing and supporting the ongoing agendas and time allocations for presenters.
• Ensure documents are posted accurately and timely in preparation for meetings/conference calls.
• Maintain calendar for staff and department activities and assist in prioritization of items.
• Coordinate business events (i.e., onsite meetings, connection days for employees, conferences, business dinners, client meetings, offsite meetings, etc.), handling all logistical details including participant travel and meal/menu organization, ensuring compliance with internal policies.
• Independently handle administrative support duties, providing comprehensive administrative, logistical, and operational support to the SVP Home & Auto Commercial leader and additional senior leaders and/or multiple teams, ensuring smooth day-to-day business execution.
• Serve as a trusted partner who proactively anticipates needs, prioritizes competing requests, and drives timely follow-through on commitments.
• Coordinate complex schedules, communications, and deliverables while maintaining professionalism, confidentiality, and attention to detail.
• Independently handle all administrative support duties.

Qualifications/Requirements

• High School Diploma or GED.
• Minimum of 3 years of Executive-level secretarial/administrative experience.
• Requires professional experience in working with senior-level executives within and outside the company, as well as with clients, vendors, visitors, and other dignitaries.
• Minimum of 2 years’ experience preparing PowerPoint presentations with varying levels of complexity, and advanced usage of Microsoft Office.
• Minimum 1 year of office/facility operations management (overall facility maintenance/general support).
• Minimum of 2 years’ experience utilizing advanced meeting tools, such as Teams, multi-person/multi-site Video Conferencing, and Collaboration tools (e.g., SharePoint), etc.

Desired Characteristics

• Proactive approach - anticipates needs ahead of time when possible.
• Experience handling a wide range of administrative and executive support-related tasks.
• Clear, concise, and articulate communication skills (verbal & written).
• Efficient in prioritizing a high volume of assignments.
• Exceptional follow-up and follow-through skills.
• Detail-oriented and proven organizational skills.
• Ability to multi-task, work well under pressure, and prioritize responsibilities.
• Experience working in a non-structured, fast-paced, challenging, and ever-changing work environment.
• Strong interpersonal skills; able to interact with all levels of the organization.

Key skills/competency

• Executive Administrative Support
• Calendar Management
• Travel Arrangements
• Meeting Coordination
• PowerPoint Presentations
• Microsoft Office Suite
• Vendor Management
• Invoice Processing
• Communication Skills
• Problem-Solving