Platinum Sales Support Specialist @ Symetra
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Job Details
About The Role
The Platinum Sales Support Specialist at Symetra will engage heavily with New Business to provide concierge support on high-impact annuity applications. This role offers the opportunity to eventually become a registered representative while learning Symetra's products and processes with a clear path for advancement within the sales organization.
What You Will Do
- Assist in processing high impact New Business cases.
- Follow up on not-in-good-order business and collaborate with advisors.
- Monitor cases ensuring smooth flow through the New Business process.
- Partner with wholesalers to drive territory sales and follow up on meetings.
- Handle product inquiries, illustrations, pending applications and marketing materials.
- Support calling campaigns for launching new products and identifying opportunities.
- Answer the 800# for the Sales Desk with product information and service inquiries.
Why Work at Symetra
Symetra values learning, inclusion and diversity. As expressed by team members, this is a place to invest in your career with genuine growth opportunities, inclusive culture and valuable learning resources.
What We Offer You
- Flexible full-time or hybrid telecommuting arrangements.
- 401(k) plan with immediate vesting and company matching up to 6%.
- Paid time off including vacation, sick time, flex days and ten paid holidays.
- Community giving with company matching.
Compensation
$22.00 - $32.95 hourly with eligibility for an annual bonus.
Who You Are
- High school diploma required; bachelor’s degree or equivalent preferred.
- Prior annuity application processing experience is a plus.
- Relevant customer service experience and desire to advance in sales.
- Excellent communication and relationship building skills.
- Strong attention to detail.
Remote Network Minimum Requirements
Minimum Internet Speed: 100 Mbps download and 20 Mbps upload via Fiber, Cable, or DSL. Satellite, cellular broadband and wired dial-up are not permissible.
Inclusion & Company Vision
Symetra strives to be the most inclusive insurance company in the country, celebrating diverse experiences and fostering an environment where every employee can contribute. The company is dedicated to financial freedom through transparency, sustainability, and community engagement.
Work Authorization
Applicants must be authorized to work in the United States. Employer work visa sponsorship is not provided.
Key skills/competency
- New Business
- Annuity
- Sales Support
- Customer Service
- Communication
- Detail Oriented
- Processing
- Follow-Up
- Remote Work
- Inclusivity
How to Get Hired at Symetra
🎯 Tips for Getting Hired
- Customize your resume: Highlight sales support and process skills.
- Research Symetra: Understand their inclusive culture and values.
- Emphasize detail: Showcase past annuity processing experience.
- Demonstrate communication: Prepare clear examples of customer service.