Executive Assistant - Remote

About The Role

Symetra is seeking an energetic, detail-oriented Executive Assistant (EA) to support two to three busy executives in their Technology and Operations organization. As an EA, you will be a trusted partner, ensuring smooth daily operations and efficient calendar management for leaders within the 1,000+ person Tech and Ops organization. This role thrives on collaboration, communication, and a good sense of humor, requiring adaptability to handle diverse tasks from event planning to complex scheduling challenges.

What You Will Do

Calendar Management

• Manage and prioritize executive calendars with high ownership and judgment.
• Navigate and resolve frequent scheduling conflicts through thoughtful trade-offs and recommendations.
• Coordinate meetings across different time zones, ensuring timely attendance and participation.
• Communicate schedule changes clearly and proactively to all relevant parties.
• Ensure all calendar updates are accurate and reflected promptly.

Meeting Support

• Reserve conference rooms, arrange necessary equipment, and coordinate catering for in-person or hybrid meetings.
• Capture and distribute meeting notes and action items.
• Prepare agendas and pre-reads to enhance meeting productivity.
• Coordinate logistics for large team and department meetings, including scheduling and follow-up.

Presentation Creation, Formatting and Design

• Create new presentations, including writing, editing, proofreading, formatting, and design.
• Edit existing presentations to improve visual appeal.
• Proofread and format existing presentations for clarity and professionalism.

Communications

• Draft, edit, and proofread various communications on behalf of executives, including emails, reports, and presentations.
• Ensure all communications are clear, polished, and maintain a professional and respectful tone.
• Serve as a point of contact for internal stakeholders, representing executives with professionalism and discretion.

Event Planning

• Plan and coordinate team events, offsites, and organizational initiatives.
• Manage event logistics, including venues, catering, materials, and communications.
• Handle purchasing, gift coordination, and invoice reconciliation.

Travel and Expense Management

• Coordinate and book travel, creating efficient and cost-effective itineraries.
• Proactively adjust travel plans based on changing schedules.
• Track and maintain detailed, accurate expense records.
• Prepare and submit expense reports in Concur, ensuring policy compliance.
• Reconcile receipts and follow up on missing information for organized and auditable records.

General Support

• Order office supplies and track department equipment and inventory.
• Maintain organized electronic files and team resources (e.g., SharePoint).
• Track and help manage project timelines, deliverables, and priorities.
• Provide light project management support to ensure key initiatives stay on track.
• Follow up on action items and facilitate their completion across teams.

Compensation

Hourly Range: $32.80 – $54.64 plus eligibility for annual bonus programs.

Who You Are

The ideal candidate has a proven track record as an Executive Assistant, is fluent in modern tech tools including AI tools like Microsoft Copilot and ChatGPT, and excels at anticipating needs. You possess a sharp eye for detail, thrive in a fast-paced environment, and enjoy bringing order to chaos. Experience with Microsoft Office and Teams, along with expense management systems (e.g., Concur), is essential. Strong PowerPoint skills are a must, enabling you to transform executive ideas into polished, visually compelling presentations.

Inclusion and Company Mission

Symetra is dedicated to being the most inclusive insurance company, fostering a workplace where every employee feels valued and has opportunities to contribute. They embrace diverse experiences and perspectives to drive innovation. Symetra aims to help people achieve financial freedom through value, transparency, and sustainability in their financial services.

Work Authorization & Remote Requirements

This role requires applicants to be currently authorized to work in the United States. Employer work visa sponsorship is not provided. As a remote-first organization, Symetra requires a minimum internet speed of 100 Mbps download and 20 Mbps upload, using Fiber, Cable, or DSL. Satellite, cellular broadband, or dial-up connections are not permissible. Internet speed will be tested during the application process.

Identity Verification

Symetra is committed to secure hiring practices. All candidates will be required to be on video for interviews. Identity verification will occur at key stages to prevent fraudulent employment. Failure to comply may result in disqualification, offer withdrawal, or termination.

Key skills/competency

Executive Assistant, Calendar Management, Meeting Support, Presentation Creation, Communication, Event Planning, Travel and Expense Management, Microsoft Office, Microsoft Teams, Concur.