Customer Technical Development Engineer Korea Auto

About Syensqo

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

Job Summary

We are looking for a Customer Technical Development Engineer to provide professional and timely technical expertise to customers, initiate and/or support the commercial team to develop new markets/applications, and support the promotion of the company’s products. The goal is to develop the Syensqo Specialty Polymers business in the assigned domain and area, with a main focus on the Auto market including electrification in Korea.

We count on you for:

• Develop technical expertise on existing and new applications of Syensqo’s products in collaboration with R&D, Marketing, Sales, and other internal functions, as well as with external parties like customers or testing institutes.
• Provide proactive technical consultation and subject-matter expertise to anticipate problems and identify excellent technical solutions for customers and leads.
• Develop and maintain relationships with customers at various levels of their organization.
• Network with industry technology managers at final users and within industry associations.
• Gather intelligence information on evolving market needs and technology trends.
• Identify new market opportunities with existing and new customers.
• Develop and present new applications to customers and leads.
• Present technologies and products at technical conferences.
• Train customers on the use and benefits of the products.
• Investigate and resolve customer complaints.
• Prepare and present technical presentations, articles, training, product databases, and other technical literature/documentation for internal and external use.
• Participate in other activities as assigned or requested.

You can count on us for:

• Growth and individual development opportunities.
• On-the-job training and timely coaching will be provided for your success.
• Support from manager, CTD, and transportation team.

You will bring:

• Master’s degree (or higher) in Polymer Engineering, Polymer Science, Chemical Engineering, Materials Science, Chemistry, Physics, or related technical discipline.
• 3-10 years of experience within the market/industries/products (Aromatics/Engineering Plastic and/or Fluoroelastomers/Fluoropolymers) in product development or similar roles (e.g., Tech marketing, Tech service, R&D etc.).
• Experience with melt processing (including injection molding, compression molding, tool design, etc.).
• Background in Polymer chemistry, Polymer processing, or Fluorine (Polymer) Chemistry.
• Electrochemistry background / Battery Science knowledge.
• Knowledge on Physical testing (Mechanical, Environmental) and Chemical analysis (Thermal analysis).
• Experience with direct communication with customers.
• CAE/Moldflow knowledge (to understand results and explain details for customer development improvement).
• Business communication in Korean (native) and English: Good communication skills with global customers and colleagues.
• Computer skills (Microsoft Excel, Word, and PowerPoint).

You will get:

• Competitive salary and benefits package.
• Weeks of maternity/paternity and co-parenting leave, according to local regulations.
• Training platform for all employees.
• Free well-being sessions (physical and psychological).

Key skills/competency

• Customer Technical Development
• Polymer Engineering
• Application Development
• Market Analysis
• Technical Sales Support
• Melt Processing
• Polymer Chemistry
• Electrochemistry
• Battery Science
• Customer Relationship Management